
Hendrick Lexus Northlake
Charlotte, NC
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2,103 Reviews of Hendrick Lexus Northlake
We always have a great experience with Hendrick Lexus Northlake!! We have purchased several cars from Jay Miano and he never disappoints us. We highly rate the dealership and Jay. Northlake!! We have purchased several cars from Jay Miano and he never disappoints us. We highly rate the dealership and Jay. More
I Love Hendricks Of Northlake I will not take my car for service to no other location. They are very efficient in all that they do. Eric Edwards is the best is very knowlegable, very professional and always service to no other location. They are very efficient in all that they do. Eric Edwards is the best is very knowlegable, very professional and always make sure that his customers are well taken care of. His customer service skills are Awesome! he's a great asset to this corporation. More
I always enjoy my visits. The staff is very courteous and helpful. All questions are answered and staff available. Always straightforward and clear about options and costs helpful. All questions are answered and staff available. Always straightforward and clear about options and costs More
Josh Dewberry is always such a pleasure and ease with whom to work! As behavior experts ourselves, we LOVE how he leverages his training in reading and adapting to others so expertly! And the car runs b whom to work! As behavior experts ourselves, we LOVE how he leverages his training in reading and adapting to others so expertly! And the car runs better than ever! Thanks to ownership for hiring the right people for the right seats an making sure they have the tools and training to do their job so well! More
We have never had a bad experience. Always very professional and great service. The Lexus experience, weather service department or buying one is like no other! Thanks Lucian (Dobre) professional and great service. The Lexus experience, weather service department or buying one is like no other! Thanks Lucian (Dobre) More
The level of overall service was good. My only issue was how long it took for the service to be done. My appointment wa for 10:20 a.m. It was after 1 p.m. When I left. That shouldn't be. how long it took for the service to be done. My appointment wa for 10:20 a.m. It was after 1 p.m. When I left. That shouldn't be. More
The overall experience from the service department was professional and done in a timely manner and having worked at a Toyota Dealership in PA for over 10 years and knowing what Lexus/Toyota's expectation professional and done in a timely manner and having worked at a Toyota Dealership in PA for over 10 years and knowing what Lexus/Toyota's expectations are there was no disappointments. Thank you. More
As always, first class service. Ask for josh dewberry. He responds quickly to emails and phone calls. Explains in detail all service requirements. Valet service is a must responds quickly to emails and phone calls. Explains in detail all service requirements. Valet service is a must More
Always a great experience when visiting Hendrick Northlake for needed service. Our service advisor, Josh Dewberry, provides the best of customer service and technical support from the ease of sched Northlake for needed service. Our service advisor, Josh Dewberry, provides the best of customer service and technical support from the ease of scheduling our appointment to completion of work. Especially like the work-in-progress under car video provided by the service technician. Highly recommended to all others to take advantage of Hendrick's excellence More
Sales and supporting staff very professional and exceeded our expectations. Jack and Robbie worked very hard to satisfy our needs. Best car experience we ever had. our expectations. Jack and Robbie worked very hard to satisfy our needs. Best car experience we ever had. More