Back

Hendrick Lexus Northlake

Charlotte, NC

5.0
1,814 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

Directions

By Type

1,814 Reviews of Hendrick Lexus Northlake

February 14, 2019

First Class Team Outstanding team of individuals who are prepared to provide excellence in service. Josh Dewberry is a "Top Notch" service manager. Josh writes up th More

by Sandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Edwards, Josh Dewberry, Jeff Nowacki
Feb 20, 2019 -

Hendrick Lexus Northlake responded

Sandy, thank you so much for your fantastic review of Josh and our service team at Hendrick Lexus Northlake! We are so honored to receive your loyalty and kind words. Thank you for being a part of our Hendrick Lexus Northlake family!

February 12, 2019

thorough and timely Eddie Hart is always professional, clear, and timely when he assists me with my car servicing. I appreciate the hospitality at the dealership, as wel More

by Linda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Feb 13, 2019 -

Hendrick Lexus Northlake responded

Linda, thank you so much for taking the time to rate Hendrick Lexus Northlake! We truly appreciate your kind words about Eddie and our team. Thank you for making Hendrick Lexus Northlake your Lexus home!

February 07, 2019

Great Customer Service As is typical, the staff(particularly Josh Dewberry) provide a high level of customer service. They are communicative, thorough, friendly and timely More

by BER
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Dewberry
Feb 12, 2019 -

Hendrick Lexus Northlake responded

Thank you so much for your 5-Star rating of Hendrick Lexus Northlake! We are truly honored to receive your high rating and are thrilled you enjoyed your time with Josh and our service department. We look forward to serving you during your next visit!

February 05, 2019

15000 mile service Chase provided outstanding customer service, great communication, explained everything about the service. Very pleased with my experience and Chase t More

by Milum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase
Feb 07, 2019 -

Hendrick Lexus Northlake responded

Thank you for taking the time to rate Hendrick Lexus Northlake a 5-Star dealership, Milum! We are thrilled you enjoyed your recent service with Chase and look forward to serving you during your next visit!

February 04, 2019

Great Staff Hendrick Lexus Northlake provided the best no pressure car buying experience we have ever had! I recommend you visit them today. Ask for Jeff Nowacki, More

by LexusGX460
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Orlando Spears, Jeff Nowacki
Feb 07, 2019 -

Hendrick Lexus Northlake responded

Thank you so much for your fantastic 5-Star rating of Hendrick Lexus Northlake! We are thrilled you enjoyed your experience with Jeff, Orlando, and the rest of our team and look forward to serving you and your GX460 during your next visit!

January 30, 2019

Great service On my second GX 460! Always receive excellent and friendly service. Wouldn't take my Lexus anywhere else for service. Thank you Hendrick Lexus Northla More

by Alicip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucian Dobre
Feb 05, 2019 -

Hendrick Lexus Northlake responded

Ali, thank you so much for taking the time to rate Hendrick Lexus Northlake a 5-Star dealership! We truly appreciate your loyalty and look forward to serving you during your next visit! Congratulations on your second GX460!

January 25, 2019

Awesome Experience I purchased my first Lexus yesterday from Hendrick Lexus Northlake. This was the best car buying experience I have ever had. I have purchased ALOT of More

by sneal01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hussein in technology who helped me with the features!, Rostam Rafie, Robbie Strickland, Lenore Rebolledo
Jan 28, 2019 -

Hendrick Lexus Northlake responded

Thank you so much for your fantastic 5-Star review of Hendrick Lexus Northlake! We are thrilled you enjoyed your time with Lenore, Robbie, and Rostam and are happy to welcome you into the Hendrick Lexus Northlake family!

January 24, 2019

Consistent good service Service is completed in less time than quoted, which is a nice surprise. The option of getting a complementary loaner car is nice for longer servicing More

by Hybrid Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucian Dobre
Jan 28, 2019 -

Hendrick Lexus Northlake responded

Thank you so much for taking the time to rate your experience with Lucian and our team at Hendrick Lexus Northlake! We truly appreciate your kind words and feedback.

January 20, 2019

Service Josh Dewberry has been my Service Representative for several years. He is polite, respectful, efficient and does his job extremely well. I was a for More

by Tmo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Dewberry
Jan 22, 2019 -

Hendrick Lexus Northlake responded

Thank you so much for taking the time to rate Hendrick Lexus Northlake a 5-Star dealership. We truly appreciate your kind words about Josh and your loyalty. We are also thrilled to hear you love your RX350!

January 18, 2019

Lexus 4 Life! I have been a lexus owner for several years and I have always had a great experience when I come in for service. Awesome customer service everytime. More

by M_Steele
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted Funk
Jan 22, 2019 -

Hendrick Lexus Northlake responded

Thank you so much for your 5-Star rating of Hendrick Lexus Northlake! We are so excited to hear that you enjoyed your time with Mr. Ted Funk and truly appreciate your loyalty!

...
173
...