Hendrick Lexus Northlake

Always 1st Class We always receive excellent service at the Northlake location! Josh and staff did an excellent job in advising us and servicing the car! 5 star servic We always receive excellent service at the Northlake location! Josh and staff did an excellent job in advising us and servicing the car! 5 star service! More

Amazing Quick and Kind Chase Ward is an Amazing Service Advisor, he has helped us with what was needed and more by putting himself in the position to making sure the custome Chase Ward is an Amazing Service Advisor, he has helped us with what was needed and more by putting himself in the position to making sure the customer feels like they are in the right hand and explored other factors about our vehicle that we are unaware of and what necessary actions he recommended. More

EXCELLENT CUSTOMER EXPERIENCE!!! My experience at Lexus Northlake was phenomenal!!!! My sales representative Milton Jackson was very knowledgeable and made me feel very comfortable. T My experience at Lexus Northlake was phenomenal!!!! My sales representative Milton Jackson was very knowledgeable and made me feel very comfortable. That is hard to do in dealerships but he took the time to get to know me and my needs in a luxury car. Thank you Milton and Lexus Northlake for my new ES350!!!! More

Sales & Service Experiences Milton Jackso Salesman has gone ten thousand extra miles to help me get the accessibility by car needed, from the battery to taking the new car for c Milton Jackso Salesman has gone ten thousand extra miles to help me get the accessibility by car needed, from the battery to taking the new car for conversation to hand controls. He is patient and thorough. Eric in service helps me keep my car performing great. I really like working with the service team members in general and Eric. More

Northlake Lexus David Wagoner did a tremendous job in explaining all my options and working hard to get me into the car that I wanted. He was not pushy and was very David Wagoner did a tremendous job in explaining all my options and working hard to get me into the car that I wanted. He was not pushy and was very knowledgeable about his product. It was a very enjoyable buying experience More

So patient and kind!! It took me what felt like forever to pick the right car but through the process, James and Jay were so awesome and very patient with me!! It took me what felt like forever to pick the right car but through the process, James and Jay were so awesome and very patient with me!! More

Great Team This was my 3rd time leasing a vehicle from Hendrix Lexus Northlake and each time has been a great experience. I felt that I was treated fairly and pr This was my 3rd time leasing a vehicle from Hendrix Lexus Northlake and each time has been a great experience. I felt that I was treated fairly and professionally. The entire team is awesome.. More

Great experience Pat was so helpful and kept me updated the entire time I waited. She explained everything perfectly and I was very satisfied with the experience Pat was so helpful and kept me updated the entire time I waited. She explained everything perfectly and I was very satisfied with the experience More

Quick and efficient! As always Josh met me in the bay as soon as I pulled in and got me written up within minutes. Even though he thought I would have a 2.5 hour wait, th As always Josh met me in the bay as soon as I pulled in and got me written up within minutes. Even though he thought I would have a 2.5 hour wait, they were done in under 2 hours. That's quick for a 60,000 mile service! He had also recommended some other services to keep my car running smoothly. More

Prompt, courteous and professional. I was in and out in no Sorry, I do not remember the name of individual who checked me in. He was very professional and friendly. Wish I could remember. Checked all males Sorry, I do not remember the name of individual who checked me in. He was very professional and friendly. Wish I could remember. Checked all males in service. More