Hendrick Lexus Northlake

James Rafidi and Jeff was Awesome! Very patient and professional. James abs Jeff gave me a great first time experience at Hendrick Northlake Lexus. professional. James abs Jeff gave me a great first time experience at Hendrick Northlake Lexus. More

My experience visiting the dealership for my 2015 LX 350 was excellent. Chase Ward was my advocate and couldn’t have been taken care of any better. His professional, key knowledge and suggestions were more was excellent. Chase Ward was my advocate and couldn’t have been taken care of any better. His professional, key knowledge and suggestions were more than superb, More

The dealership facility is beautiful with every amenity possible. The staff is friendly and helpful. The time spent there buying a new car or getting it serviced is enjoyable. First class all the way is t possible. The staff is friendly and helpful. The time spent there buying a new car or getting it serviced is enjoyable. First class all the way is the best way to sum it up! More

Chase Ward and the Hendrick Lexus Northlake team did a wonderful job on my recent service. They know how to take care of my car and their customers. Count on me to be a long time customer. wonderful job on my recent service. They know how to take care of my car and their customers. Count on me to be a long time customer. More

Customer Service is consistent every time for years using Hendrick Lexus Northlake they truly understand the difference. Chase Ward take’s pride in being a the top professional in the industry at a winning t Hendrick Lexus Northlake they truly understand the difference. Chase Ward take’s pride in being a the top professional in the industry at a winning team at Northlake! Thanks for all the years service and keeping my Lexus vehicles running great! More

Serviced my 2020 RX through Chase Ward. Knowledgeable and friendly service advisor. Was impressed with the video review of work performed and post-service documentation. Chase's attention to detail and friendly service advisor. Was impressed with the video review of work performed and post-service documentation. Chase's attention to detail is second to none. More

Chase Ward has great customer service skills and kept me updated on the process of my vehicle. updated on the process of my vehicle. More

Chase Ward did a great job of coordinating the 6 month service of my new RX. I will call him for future service. The 'mechanical' service was great - well done. Just one odd thing; I don't mind if someo service of my new RX. I will call him for future service. The 'mechanical' service was great - well done. Just one odd thing; I don't mind if someone turns on my radio but don't know who or why they reprogrammed station settings . I would not have even noticed but they eliminated the station I usually listen to. Since the car is new I now have to go into the owners manual to figure out how to reprogram 'my station' (not a deal breaker, but a bit annoying). More

Chase Ward is an outstanding service provider. He is attentive, responsive and very professional. His attention to detail and impeccable customer service is beyond reproach. He makes our visits very ple attentive, responsive and very professional. His attention to detail and impeccable customer service is beyond reproach. He makes our visits very pleasant. More

Great and friendly customer service!Chase Ward listened Great and friendly customer service! Chase Ward listened to my concerns and addressed them all satisfactorily. Great and friendly customer service! Chase Ward listened to my concerns and addressed them all satisfactorily. More