Hendrick Lexus Northlake

Great service as always It’s just been a great experience since I purchase my LS430 back in 2014 at northlake Lexus the buying experience was good they knew the product and t It’s just been a great experience since I purchase my LS430 back in 2014 at northlake Lexus the buying experience was good they knew the product and throughout years of bringing my car back for service the experience has been great I am about to upgrade up to an LS460 and probably will buy it from Northlake Lexus also I been dealing with Eric Edwards of the service department he is great More

Great experience In every way! From Sherif, Heather and Dave I liked that Sherif did not pressure me on my first visit and Heather followed up with me by text. Again no pressure from her either! She was very hel I liked that Sherif did not pressure me on my first visit and Heather followed up with me by text. Again no pressure from her either! She was very helpful and encouraged me to come back and see if they could review my trade-in value! which I did and they did up my trade in value and got me A price for a new Lexus within my budget! David, the technology wiz who helped me with all the bells and whistles was kind, patient and fun! I’ll be back to visit Dave for more training! More

Long wait Pat Rodowick was excellent, as was the lounge hostess, but 2 plus hours for oil change and tire rotation with an appointment seems a little long. Pat Rodowick was excellent, as was the lounge hostess, but 2 plus hours for oil change and tire rotation with an appointment seems a little long. More

An easy buying experience I had been in an auto accident, had a concussion and needed an easy buying experience. They made it very easy for me to find the car online, have it t I had been in an auto accident, had a concussion and needed an easy buying experience. They made it very easy for me to find the car online, have it transferred and I spent less than 2 hours to buy the car and go through technology. I would recommend. More

Always great Thanks Eric for the great service experience. You always make sure am taking care of during my visit. I really appreciate all of your help. Thanks Eric for the great service experience. You always make sure am taking care of during my visit. I really appreciate all of your help. More

Routine service It took two hours to plug a tire and do a routine inspection. Then wash was something I wouldn’t have paid for had it not been free. Looked like they It took two hours to plug a tire and do a routine inspection. Then wash was something I wouldn’t have paid for had it not been free. Looked like they squirted it off with little effort More

Quick, efficient and pleasant The car buying process was completed reality quickly. Phil was very pleasant and professional throughout the entire process and was considerate of the The car buying process was completed reality quickly. Phil was very pleasant and professional throughout the entire process and was considerate of the time constraints I had. Brooke was very patient in explaining all of the technical features of the ES 350 I purchased. She spent a great deal of time with me going over the cars features which I greatly appreciated. Orlando was very efficient in getting me through the business office and quickly answered any questions I had for him. Overall experience was very good and far exceeded the experience I had with several other dealerships I contacted. More

Excellent service, representatives are knowledgeable and hel Great business and location! I would recommend this dealership to all searching for a car or friendly service station. Stop by and see for yourself Great business and location! I would recommend this dealership to all searching for a car or friendly service station. Stop by and see for yourself! More

A Great Experience! The environment is friendly and courteous. The tech advisor (Ted) ensures you understand the service, what will happen and the time it takes. A concie The environment is friendly and courteous. The tech advisor (Ted) ensures you understand the service, what will happen and the time it takes. A concierge is there to make you comfortable and let you know the progress of the appointment More

My first oil change Payton was the sales rep we worked with and he was great. Lucian was the serviceman I meet on my first oil change and he was terrific. Payton was the sales rep we worked with and he was great. Lucian was the serviceman I meet on my first oil change and he was terrific. More