Hendrick Lexus Northlake

I had to get some work done on my car. Chase was assigned to assist me and he did an excellent job ensuring that everything was taken care of to my satisfaction. to assist me and he did an excellent job ensuring that everything was taken care of to my satisfaction. More

They are always accommodating and thorough. It's nice to have a dealership that we can trust to do a great job. Chase Ward was our new service advisor, but he treated us like old friends. Thanks Hendrick Le have a dealership that we can trust to do a great job. Chase Ward was our new service advisor, but he treated us like old friends. Thanks Hendrick Lexus Northlake for taking such good care of us! More

I like taking my suv for routine service to the Northlake location. I really like how the mechanics take videos of their inspections and send it to me. I especially like the excellent customer service provid location. I really like how the mechanics take videos of their inspections and send it to me. I especially like the excellent customer service provided by Chase Ward. He is knowledgeable and always professional. More

Chase is an excellent advisor — always keeps me in the loop and makes sure that my experience is seamless at HL of NL. loop and makes sure that my experience is seamless at HL of NL. More

Chase Ward is the best advisor ever! He is very knowledgeable and very pleasant to deal with. Love bringing my Lexus to this location. knowledgeable and very pleasant to deal with. Love bringing my Lexus to this location. More

Chase Ward is the greatest! He is always attentive and answers all of my annoying questions with a smile. I really like working with him because he explains things so that I can understand them. He is p answers all of my annoying questions with a smile. I really like working with him because he explains things so that I can understand them. He is professional and has great customer service skills. He keeps me informed during the maintenance service and ensures that I am comfortable during my stay. He’s a great asset to Lexus service department. I’ve left satisfied each visit under Chase. More

Chase Ward was very responsive to my needs. Knew I was waiting for the car and expedited it's servicing beating his original time estimate. waiting for the car and expedited it's servicing beating his original time estimate. More

Great fast service. Chase Ward was very friendly and helpful. My car is running fine. helpful. My car is running fine. More

Thoroughly enjoy working with Chase Ward as my service advisor. He's efficient, thorough, and personable. My 18-year-old Lexus needed extensive repairs, and Chase took care to see that everything was hand advisor. He's efficient, thorough, and personable. My 18-year-old Lexus needed extensive repairs, and Chase took care to see that everything was handled with care. He is a definite asset to your dealership! Thanks to Josh Dewberry (my previous service advisor) for the recommendation! More

Chase was awesome, I got a video update of my car in the shop. Chase called me after their safety inspection to provide an update and schedule the return of my car. All in all 5 star service. I've never fel shop. Chase called me after their safety inspection to provide an update and schedule the return of my car. All in all 5 star service. I've never felt more valued as a customer! More