Hendrick Lexus Northlake

I always have a great experience at this dealership. From the time that I pull in, I am greeted with a good morning and a smile from every staff member. My service rep Eddie Hart is outstanding, he alw From the time that I pull in, I am greeted with a good morning and a smile from every staff member. My service rep Eddie Hart is outstanding, he always gives me A1 customer service, he is fast and efficient and keeps me updated throughout the process. I trust when he suggest recommend services as I feel he has my best interest at heart. I’m not treated as just a number and in today’s society that’s extremely important to me. I am a customer for life! More

I have purchased and serviced my cars from Hendrick Lexus for over 20 years now. I am brand loyal to Lexus and the Hendrick team keeps me coming back. I have purchased all my cars from Jay Miano. He is very for over 20 years now. I am brand loyal to Lexus and the Hendrick team keeps me coming back. I have purchased all my cars from Jay Miano. He is very professional and is always looking out for you. No pressure at all. My Service lead is Eric Edwards..and again there is no better in the business. When you arrive at Lexus Northlake I feel like they are a part of my family. I typically stick with Lexus certified used cards because they are always incredible, but this time I bought a new car for the very first time in my life (new 2022 ES350 F Sport). LOVE IT! Thank you team Hendrick Lexus Northlake for making me feel like family. John 3:17 :) More

Very please with the experience. The sale people do very good job. They made me feel very comfortable and happy. The sale people do very good job. They made me feel very comfortable and happy. More

Vincent and Sean made the experience easy and stress free. Both are outstanding professionals. Would recommend to anyone. free. Both are outstanding professionals. Would recommend to anyone. More

This was my second Lexus purchase working with James. This purchase was a little unexpected, but James was very patient, explained everything well, and took the time to listen to my concerns, needs and w This purchase was a little unexpected, but James was very patient, explained everything well, and took the time to listen to my concerns, needs and wants. He was wonderful and helped me find the right vehicle. Thank you! More

Our first choice for maintenance. Took my wife’s car in for routine maintenance and a minor repair. Chase quickly got me checked in, fixed and on my way. Great job. Took my wife’s car in for routine maintenance and a minor repair. Chase quickly got me checked in, fixed and on my way. Great job. More

Excellent service Great folks to work with such as Chase Ward. Very professional and nice to deal with Chase Ward. Very professional and nice to deal with More

I have been servicing here for seven years. Great service, communication, atmosphere, & snacks. Thanks Chase Ward! Great service, communication, atmosphere, & snacks. Thanks Chase Ward! More

The buying experience was superb and wonderful. The salesman was excellent, knowledgeable, friendly and timely. The salesman was excellent, knowledgeable, friendly and timely. More

I always ask for Chase Ward when I schedule my service. Time after time he helps me understand how to get the best value from my car. He is friendly, very efficient, and keeps it simple. His communication Time after time he helps me understand how to get the best value from my car. He is friendly, very efficient, and keeps it simple. His communication skills are excellent, from texts to calls to in-person. What I'm most impressed by is how fast each service rep helps so many customers, yet Chase makes me feel like I'm the only person that's important when I am there for service. He provides a personalized experience in a fast paced dealership! Thank you! More