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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,097 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,097 Reviews of Hendrick Lexus Northlake

June 03, 2022

Devon. The name should be synonymous with "excellence." The video he sent to me explained my problem perfectly. Clear, to the point. Perfect. 10/10. More

by bste
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hussain Amir
Jun 10, 2022 -

Hendrick Lexus Northlake responded

Wow! Thank you so much for your incredible review of Devon, Chase, and our team at Hendrick Lexus Northlake! We are blown away by your kind words and look forward to sharing them with our teammates. Thank you for being part of our Hendrick Lexus Northlake family!

June 03, 2022

Chase Ward is conscientious and wants the customer to be satisfied with the work at the dealership. More

by betdev143
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Jun 04, 2022 -

betdev143 responded

Chase Ward is conscientious and wants the customer to be satisfied with the work at the dealership..

Sep 30, 2022 -

Hendrick Lexus Northlake responded

Thank you so much for your fantastic review of Chase and our team at Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and truly appreciate your kind words.

June 03, 2022

Chase Ward, Fabulous Service. Very professional, prompt, courteous and excellent communication. Finished ahead of schedule! More

by whtdog3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Jun 10, 2022 -

Hendrick Lexus Northlake responded

Thank you for your fantastic 5-Star rating of Chase and our team at Hendrick Lexus Northlake! We look forward to serving you again during your next scheduled visit.

June 01, 2022

The customer service is outstanding! ! Jay and David were wonderful! I am a repeat customer at this dealership because of the professionalism and commitment with the buyer, regardless o More

by cynthia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Feingold, Jay Miano
Jun 02, 2022 -

Hendrick Lexus Northlake responded

Cynthia, thank you so much for taking the time to share about your recent experience with Jay, David, and our team at Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and are blown away by your kind words about our team's commitment to providing the Lexus experience to our guests. Congratulations on your new vehicle and thank you for being part of our Hendrick Lexus Northlake family!

Jun 02, 2022 -

cynthia responded

Great customer service! David and Jay were awesome!

June 01, 2022

Friendly and timely service meeting all my needs. I will continue to use this dealership. More

by Lane.a.rutledge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Jun 03, 2022 -

Hendrick Lexus Northlake responded

Lane, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake! We are thrilled to hear Eddie provided you the Lexus 5-Star experience and look forward to serving you again during your next visit.

May 31, 2022

Just fabulous. Friendly, fast and easy. I am grateful was in and out and on my way. More

by Jen
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Jun 02, 2022 -

Hendrick Lexus Northlake responded

Jen, thank you so much for your fantastic 5-Star rating of Hendrick Lexus Northlake! We are so pleased to hear Eddie provided you the Lexus experience and look forward to sharing your positive feedback with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

May 31, 2022

Professional, outstanding service is always received when I take my vehicle in for maintenance. Eddie Hart has been especially helpful in explaining procedures that are done as well as those that will be giv More

by Dtaylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Jun 02, 2022 -

Hendrick Lexus Northlake responded

Thank you for your 5-Star rating of Hendrick Lexus Northlake, D. Taylor! We look forward to sharing your positive feedback with Eddie and our team!

May 31, 2022

All staff very friendly and helpful. I was very pleased. This was my 1st time. More

by Bethbnc9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Rafidi
Jun 02, 2022 -

Hendrick Lexus Northlake responded

Beth, thank you so much for taking the time to share about your recent experience with our team at Hendrick Lexus Northlake. We are thrilled to hear James provided you the 5-Star Lexus experience during your first visit and are excited to welcome you into our Hendrick Lexus Northlake family!

May 29, 2022

Excellent service. Attentive to one’s expectations for purchasing a car. Keep me informed. every step of the way when my car would arrive. More

by jbell1215
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Feingold, Naphtali Williams, Hussain Amir
May 31, 2022 -

Hendrick Lexus Northlake responded

Thank you so much for taking the time to share about your recent sales experience with our team at Hendrick Lexus Northlake! We are thrilled to hear Nap, Hussain, and David provided you the 5-Star Lexus experience. Congratulations on your new vehicle and welcome to our Hendrick Lexus Northlake family!

May 26, 2022

Sherif was very helpful in selling me the car. I have heard nothing but good things concerning the Northlake Lexus Dealership. Also, Jacob was very good to explain the features of the car. More

by Pat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherif Labib, Jacob Cornell
May 28, 2022 -

Hendrick Lexus Northlake responded

Patricia, thank you so much for taking the time to share about your recent visit to Hendrick Lexus Northlake! We are thrilled to hear Sherif and Jacob provided you the 5-Star Lexus experience while assisting you with purchasing and discovering the technology features on your new Lexus! Congratulations on your new vehicle and welcome to our Hendrick Lexus Northlake family!

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