Back

Hendrick Lexus Northlake

Charlotte, NC

5.0
1,814 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

Directions

By Type

1,814 Reviews of Hendrick Lexus Northlake

June 10, 2024

Great Service! I had a great experience with the staff, friendly, smiling faces was inviting. More

by mfootman512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Ward
Jun 13, 2024 -

Hendrick Lexus Northlake responded

M. Footman, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Brock and our team.

June 08, 2024

The service was great and completed quickly. We also received a multi point inspection with results. More

by JG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Ward
Jun 12, 2024 -

Hendrick Lexus Northlake responded

JG, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Brock and our team.

June 08, 2024

Always first class service. Brock Ward did a great job. I would recommend this dealership . More

by Dilacorxr
Recommend Dealer
Yes
Employees Worked With
Brock Ward
Jun 12, 2024 -

Hendrick Lexus Northlake responded

Dilacorxr, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Brock and our team. Your recommendation truly means the world to us!

June 07, 2024

The purchase of my new vehicle was quick and easy. Jeremiah and Sal were great!!! Both are very knowledgeable and accomodating! More

by lkimpel318
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremiah , Sal Rizzo
Jun 12, 2024 -

Hendrick Lexus Northlake responded

Thank you so much for your fantastic review of Hendrick Lexus Northlake, lkimpel! We are thrilled to hear Jeremiah and Sal provided you the 5-Star Lexus experience while assisting you with finding the perfect new vehicle. Congratulations and welcome to our Hendrick Lexus Northlake family!

June 07, 2024

Brock was very helpful and courteous. The service was accomplished in a very timely manner & perfect. More

by Raymond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Ward
Jun 12, 2024 -

Hendrick Lexus Northlake responded

Raymond, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Brock and our team. Please don't hesitate to reach out if there's anything additional we can do for you.

June 07, 2024

Brock Ward did a great job of explaining the features on my new Lexus. He spent time making sure that items such as my cell phone were connected. More

by rpocek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harris Veneris
Jun 12, 2024 -

Hendrick Lexus Northlake responded

Mr. Pocek, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Brock and look forward to sharing them with our team. Congratulations on your new Lexus and thank you for being part of our Hendrick Lexus Northlake family!

June 07, 2024

My salesman was Hussain Amir, and he was extremely friendly and helpful! Got me a great car and a great deal! 5 stars! More

by rm.unger
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hussain Amir, Sal Rizzo
Jun 12, 2024 -

Hendrick Lexus Northlake responded

Thank you so much for your fantastic review of Hendrick Lexus Northlake, R. Unger! We are thrilled to hear Hussain provided you the 5-Star Lexus experience while assisting you with finding the perfect new vehicle. Congratulations and welcome to our Hendrick Lexus Northlake family!

June 07, 2024

I recently had a great experience with car service at the Hendrick North Lake location. I had an annoying issue that occurred occasionally. Brock Ward was very friendly and knowledgeable, and they took the More

by tolacoates
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucian Dobre, Marlene Seibles, Brock Ward
Jun 12, 2024 -

Hendrick Lexus Northlake responded

Tola, thank you so much for taking the time once again to share about your recent experience with Brock and our service team at Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and are blown away by your kind words. Thank you for being part of our Hendrick Lexus Northlake family!

June 04, 2024

I was very pleased with the service I received from this dealership. Was Very professional More

by Bigmac47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Jun 07, 2024 -

Hendrick Lexus Northlake responded

Mac, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Chase and our service department and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Northlake family!

June 04, 2024

Chase Ward was great! He handled all of my needs and he sent me a video of the work performed on my vechicle!!! A definite plus!!! More

by xonjordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Jun 07, 2024 -

Hendrick Lexus Northlake responded

Jordan, thank you for your fantastic 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Chase and look forward to sharing your positive feedback regarding our service diagnostic videos with our team. Thank you for being part of our Hendrick Lexus Northlake family!

...
15
...