Hendrick Lexus Northlake

I’m very pleased with the service I received here for my 45,000-mile routine service. Eddie Hart, my service tech, learned that my tires’s tread was not safe and wouldn’t pass state inspection for annual r 45,000-mile routine service. Eddie Hart, my service tech, learned that my tires’s tread was not safe and wouldn’t pass state inspection for annual registration. He offered me a couple of tire choices, explaining their features, which helped me decide which tires to buy. The work was done quickly. When I went to pay my bill, he offered me a no-interest financing to pay for the tires over three payments, which I appreciated. Eddie is a responsible, friendly, and knowledgeable man. His work and personal ethics are exceptional. More

Northlake Lexus is an amazing dealership from sales to service everyone is kind and respectful. Wouldn't buy a Lexus from any other dealership! Eddie rocks in the service department. He always keeps me service everyone is kind and respectful. Wouldn't buy a Lexus from any other dealership! Eddie rocks in the service department. He always keeps me informed in the most kind way. Highly recommend! More

Customer service is excellent. Eddie Hart is very informative and helpful during service visits. I trust Eddie. Eddie Hart is very informative and helpful during service visits. I trust Eddie. More

Eddie Hart and the service team at Hendrick Lexus Northlake always provide premium service to their customers. My car has been getting service there for over 170,000 miles and I won't go anywhere els Northlake always provide premium service to their customers. My car has been getting service there for over 170,000 miles and I won't go anywhere else. Thank you Eddie and team! More

Friday morning I discovered a nail in my vehicle tire. I was able to get an appointment for the same afternoon at Northlake Lexus where I purchased my vehicle. I had an appointment with Lorenzo but upon m I was able to get an appointment for the same afternoon at Northlake Lexus where I purchased my vehicle. I had an appointment with Lorenzo but upon my arrival Lorenzo was busy with other customers. Eddie has worked closely with my family in the past and recently went above and beyond to help us find a loaner since the family car had to be kept waiting on parts. Eddie walked by and spoke to us and asked how we were doing. Eddie offered his assistance when he found that Lorenzo was busy. Eddie is efficient and always eager to help. My vehicle tire was repaired and vehicle serviced as requested. Eddie is always busy but makes time for each of his clients making sure their needs are met along with making time for pleasant conversation. More

I had excellent service from those I engaged with, especially Omar Licout. He was knowledgeable, professional and courteous. Very good experience all the way around! especially Omar Licout. He was knowledgeable, professional and courteous. Very good experience all the way around! More

Great service, quick, really well done friendly customer service I I I I I i service I I I I I i More

The Dealership is very attentive and concerned about your experience and comfort. I’m very pleased with the service and I would highly recommend. your experience and comfort. I’m very pleased with the service and I would highly recommend. More

I took my car in for a routine service and Chase Ward provided me with excellent service. provided me with excellent service. More

Everyone who assisted me at the dealership was very helpful & fun to work with! A special shoutout to Whitney, Sabin, Jeremiah, Sal & Kimmy on personalizing my first experience at Hendrick! I love my n helpful & fun to work with! A special shoutout to Whitney, Sabin, Jeremiah, Sal & Kimmy on personalizing my first experience at Hendrick! I love my new Lexus. More