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Hendrick Lexus Northlake

Charlotte, NC

5.0
1,814 Reviews
Call Dealership (833) 432-1510
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10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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1,814 Reviews of Hendrick Lexus Northlake

July 05, 2024

Chase Ward helped me and i was totally satisfied. He explained what is needed to get it done right. More

by laksat99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Report | Print
Jul 30, 2024 -

Hendrick Lexus Northlake responded

Laksat, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Chase and our team.

July 05, 2024

HLN did a great job! super fast service. Highly recommend them and wouldn’t want to go anywhere else. More

by xiongpx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Report | Print
Jul 30, 2024 -

Hendrick Lexus Northlake responded

Xiongpx, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with our team. Thank you for being part of our Hendrick Lexus Northlake family!

July 03, 2024

I work with Chase with both my car and SUV. He gives me a great, timely professional experience each and every time. Thanks Chase! Keep it up! More

by Shaboomax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Report | Print
Jul 30, 2024 -

Hendrick Lexus Northlake responded

Shaboo Max, thank you so much for your fantastic5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Chase and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Northlake family!

June 29, 2024

Only place I’ve had my car serviced. Eddie provides excellent customer service and makes the visits better. More

by Msmcgee1606
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Report | Print
Jul 01, 2024 -

Hendrick Lexus Northlake responded

Ms. McGee, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Eddie and our team. Thank you for your loyalty!

June 29, 2024

Recently had great service at Lexus. Eddie got me checked in quickly and the service was done in timely order. More

by Robb Mohlke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Report | Print
Jul 01, 2024 -

Hendrick Lexus Northlake responded

Robb, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Eddie and our team. We look forward to serving you again during your next visit.

June 28, 2024

I am a regular at Hendrick Lexus. Great service and assistance with Eddie. Service excellence as expected. More

by Mitzi Gaston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Report | Print
Jul 01, 2024 -

Hendrick Lexus Northlake responded

Mitzi, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Eddie and our team. Thank you for being part of our Hendrick Lexus Northlake family!

June 27, 2024

My experience with this dealership was a smooth experience. Everything that they promised me they did deliver. I would definitely would recommend them to anyone who's in the market for buying a car More

by Brenda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Naphtali Williams
Report | Print
Jun 27, 2024 -

Brenda responded

Thanks for making this a great experience.

Jul 01, 2024 -

Hendrick Lexus Northlake responded

Thank you so much for your fantastic review of Hendrick Lexus Northlake, Brenda! We are thrilled to hear Nap provided you the 5-Star Lexus experience while assisting you with finding the perfect new vehicle. Congratulations and welcome to our Hendrick Lexus Northlake family!

June 27, 2024

Omar was great! Will be working with him again next time around. Highly recommend working with him More

by Belkna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Report | Print
Jul 01, 2024 -

Hendrick Lexus Northlake responded

Belkna, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Omar and look forward to serving you again during your next visit. Thank you for being part of our Hendrick Lexus Northlake family!

June 27, 2024

Once again my tire has something in it and Omar was so helpful getting it taken care of in a timely manner. Thank you Omar! You are the Best! More

by RHONDALAYNE67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Report | Print
Jul 01, 2024 -

Hendrick Lexus Northlake responded

Rhonda, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Omar and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Northlake family!

June 27, 2024

I had a wonderful experience with my sales person Vincent “Coach” Williams. He literally coached me through the process of purchasing the car I had been looking for. His patience with me was something to beh More

by Mosand23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent "Coach" Williams, Sal Rizzo
Report | Print
Jul 01, 2024 -

Hendrick Lexus Northlake responded

Mosand, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Coach provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations on your new Lexus and welcome to our Hendrick Lexus Northlake family!

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