Hendrick Lexus Northlake
Charlotte, NC
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1,814 Reviews of Hendrick Lexus Northlake
Chase Ward does an amazing job from arrival to picking up. He kept me informed on all aspects of my service appointment. Hendrick Northlake Lexus is a great dealership, and I will continue to use them fo up. He kept me informed on all aspects of my service appointment. Hendrick Northlake Lexus is a great dealership, and I will continue to use them for all of my service needs and any further car purchases. More
Service was amazing. Chase was great at communicating everything. Very reliable and dependable. The video link from real time service was reassuring and their full sta Chase was great at communicating everything. Very reliable and dependable. The video link from real time service was reassuring and their full start to finish process smooth. More
The best service and a wonderful environment. The snacks are great too. My service coordinator, Chase Ward is very professional and provides the best customer experience. The snacks are great too. My service coordinator, Chase Ward is very professional and provides the best customer experience. More
Hendrick is a great dealer with outstanding staff. I have been a customer for more than 10 years. On this visit Chase Ward guided me through service recommendations without any pressure. Will use him I have been a customer for more than 10 years. On this visit Chase Ward guided me through service recommendations without any pressure. Will use him in the future for sure. More
Hendrick Lexus was a pleasure to do business with. My salesperson, Woody Wooten, was very knowledgeable and responsive in the process . He was transparent in the process made me feel very comfortabl My salesperson, Woody Wooten, was very knowledgeable and responsive in the process . He was transparent in the process made me feel very comfortable with my purchase even thigh I was over 200 miles away. More
Chase Ward, master certified service advisor at Northlake Lexus does an excellent job of anticipating my service needs. He always makes my car inspection is up to date, reserve a loaner car, and assigns the Lexus does an excellent job of anticipating my service needs. He always makes my car inspection is up to date, reserve a loaner car, and assigns the needed services to keep me safe on the road! More