Hendrick Lexus Northlake

Omar, this is my second Lexus that I obtained from Hendricks. Over the course of the last 5 years I've worked with a number of service people. Some were better than others but for the most part they Hendricks. Over the course of the last 5 years I've worked with a number of service people. Some were better than others but for the most part they were all all good. I would put you at the top. You made my service experience easy for for my wife and myself. You explained everything very well and gave us time lines and most importantly kept us well informed on the progress. I'm impressed by you and your work ethic and will certainly ask for you in the future. Thank you for a really great experience. More

Excellent customer service from Nayris Abreu. She is very knowledgeable on the vehicles we drove. The entire purchase process was flawless. We will definitely return to Hendrick Lexus. She is very knowledgeable on the vehicles we drove. The entire purchase process was flawless. We will definitely return to Hendrick Lexus. More

Eric Edwards made this service a pleasant experience. The car was completed when promised and he kept me informed along the way.. The car was completed when promised and he kept me informed along the way.. More

Nap was very helpful and stayed past his scheduled hours to make sure I was helped, in a all I had a great experience at hendrick lexus due to their exemplary service. to make sure I was helped, in a all I had a great experience at hendrick lexus due to their exemplary service. More

Eric is easy going and not pushy. The service department completes the work in the time they said they would. the waiting area is quite comfortable and well stocked with snacks and be The service department completes the work in the time they said they would. the waiting area is quite comfortable and well stocked with snacks and beverages. More

Love the environment ! Eric provides excellent communication and makes me feel valued. If Eric is not available Omar makes sure I am served well with solid communication. T Eric provides excellent communication and makes me feel valued. If Eric is not available Omar makes sure I am served well with solid communication. The professionalism and communication is top-notch. More

Jack was great! I’ll be back for maintenance services and for my next car purchase. A+! I’ll be back for maintenance services and for my next car purchase. A+! More

I have been a customer of Hendrick Lexus for over 20 years. I've always gotten top notch service each and every visit. Eric Edwards is my service advisor and he always take care of me when I visit. years. I've always gotten top notch service each and every visit. Eric Edwards is my service advisor and he always take care of me when I visit. More

We felt they accurately represented the used car we ended up purchasing. Our sales rep answered our questions and when she couldn’t, she brought in a senior auto tech. They treated us with respect even tho up purchasing. Our sales rep answered our questions and when she couldn’t, she brought in a senior auto tech. They treated us with respect even though we were hardly in the higher price point for this dealership. The price was fair. We would definitely recommend this dealership to others. More

We are very pleased with our service at Lexus North Lake. Eric Edwards is always the best and makes sure our vehicle is too shape! Thanks Eric! Eric Edwards is always the best and makes sure our vehicle is too shape! Thanks Eric! More