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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,026 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,026 Reviews of Hendrick Lexus Northlake

August 03, 2022

Exceptional customer service department. Very attentive and provided up-to-the-minute information on my service call. More

by billletendre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Aug 27, 2022 -

Hendrick Lexus Northlake responded

Billie, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Omar and our team.

August 03, 2022

Service was great. We came to the dealership near closing time and the salesman maintained a positive attitude and assured that our purchase was perfect before leaving. More

by Ariel Xu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Feingold, Sal Rizzo
Aug 29, 2022 -

Hendrick Lexus Northlake responded

Ariel, thank you so much for taking the time to share about your recent experience with our team at Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and are blown away by your kind words about Sal. Congratulations on your new Lexus and welcome to our Hendrick Lexus Northlake family!

August 03, 2022

My experience at Hendricks from the time we walked in until the time we left was incomparable to any other experience I've had buying cars. It was top notch! More

by Kristimichelle08
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Rizzo
Aug 27, 2022 -

Hendrick Lexus Northlake responded

Kristi, thank you so much for taking the time to share about your recent sales experience at Hendrick Lexus Northlake! We are thrilled to hear Sal provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations on your new Lexus and welcome to our Hendrick Lexus Northlake family!

August 02, 2022

Professionlism at it's best. No haggle just business as usual everything mapped out and ready to go.Thanks Omar More

by Steve Robinson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Aug 23, 2022 -

Hendrick Lexus Northlake responded

Thank you for your 5-Star rating of Hendrick Lexus Northlake, Steve! We look forward to sharing your positive feedback with Omar and our team!

Aug 23, 2022 -

Steve Robinson responded

Top notch and professional

August 02, 2022

Omar was very knowledgeable, helpful, friendly, courteous. Highly recommend. Kept us informed and service was completed timely. More

by Lmmb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Aug 23, 2022 -

Hendrick Lexus Northlake responded

Thank you for your 5-Star rating of Hendrick Lexus Northlake! We look forward to sharing your positive feedback with Omar and our team!

August 02, 2022

Omar was great to work with. Kept me in the loop and was great to work with. More

by carharding5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Aug 23, 2022 -

Hendrick Lexus Northlake responded

Thank you for your 5-Star rating of Hendrick Lexus Northlake, Carharding! We look forward to sharing your positive feedback with Omar and our team!

August 02, 2022

I recently had my 2017 Lexus NX 200t serviced at Hendrick Lexus Northlake and the service was superior. Omar Licout provided excellent customer service. He was attentive and answered all my questions regardi More

by Reneesimmons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Aug 29, 2022 -

Hendrick Lexus Northlake responded

Renee, thank you so much for taking the time to share about your service visit to Hendrick Lexus Northlake! We truly appreciate your 5-Star rating look forward to sharing your kind words with Omar and our team. Thank you for being part of our Hendrick Lexus Northlake family!

August 02, 2022

Omar Licout did a wonderful job helping me with my car service at Northlake Lexus. He was very kind, and respectful. He kept checking on me while I waited and kept me informed of the progress! Overall, it More

by tbkerr
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Aug 27, 2022 -

Hendrick Lexus Northlake responded

TB, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Omar and our team.

August 02, 2022

Each time I visit the dealership I am always treated with friendliness and respect. The staff is very efficient and makes sure that all my needs and concerns are addressed with the maintenance of the vehicle More

by Emily Harless
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Logan Teeter was terrific as our sales rep and followed up frequently to make sure we are satisfied. , Omar Licout
Aug 29, 2022 -

Hendrick Lexus Northlake responded

Emily, thank you so much for taking the time to share about your recent experience with our team at Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and are blown away by your kind words about Omar and Logan. Thank you for your loyalty and for being part of our Hendrick Lexus Northlake family!

August 02, 2022

I had an awesome service representative named Omar Licout at Northlake Lexus who took such good care of my vehicle. He was welcoming, great at explaining the work that my car needed, and finished my car in a More

by Mgq54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Aug 29, 2022 -

Hendrick Lexus Northlake responded

Thank you for your 5-Star rating of Hendrick Lexus Northlake, MGQ! We are honored you have chosen Hendrick Lexus Northlake as your Lexus "home" and truly appreciate your loyalty to Omar and our team. Thank you for being part of our Hendrick Lexus Northlake family!

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