
Hendrick Lexus Northlake
Charlotte, NC
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2,026 Reviews of Hendrick Lexus Northlake
Chase went above and beyond my expectations of a service advisor. He demonstrated exceptional patience and service to both my wife and I. We requested to work with Chase exclusively! advisor. He demonstrated exceptional patience and service to both my wife and I. We requested to work with Chase exclusively! More
I purchased my Lexus from this location and have all of my services completed here, as well. I am always impressed by the courtesy, professionalism and detail from the staff. I highly recommend, HENDRIC my services completed here, as well. I am always impressed by the courtesy, professionalism and detail from the staff. I highly recommend, HENDRICK Lexus Northlake. More
Chase Ward is very professional and attentive! We feel very comfortable with Him organizing and executing our service. He is a Five Star Service Agent! Asso want to give a shout out to Chase’s We feel very comfortable with Him organizing and executing our service. He is a Five Star Service Agent! Asso want to give a shout out to Chase’s boss David Shephard who covers for His guys plus follows up on our customer experience as well! More
Chase Ward always takes the best care of us. He gets us in and out asap and communicates if something is going to take longer/ shorter than previously planned. Chase is the best! He gets us in and out asap and communicates if something is going to take longer/ shorter than previously planned. Chase is the best! More
CHASE WARD WAS EXCELLENT HAD MY CAR LOOKING GOOD AND RUNNING FINE,THE AIR BLOWS OUT GREAT GOOD COLD AIR ONLY PERSON I LIKE LOOKING AT MY CAR IS MR CHASE WARD HE KEPT ME INFORMED WHAT WAS GOING ON SEND M RUNNING FINE,THE AIR BLOWS OUT GREAT GOOD COLD AIR ONLY PERSON I LIKE LOOKING AT MY CAR IS MR CHASE WARD HE KEPT ME INFORMED WHAT WAS GOING ON SEND ME A PICTURE SO I CAN SEE THEM WORK ON IT, More
Excellent service by Chase Ward and the North Lake Team. Welcoming arrival, quick sign-in, informative video of the under body inspecation, easy checkout. Couldn't have been a better experience Welcoming arrival, quick sign-in, informative video of the under body inspecation, easy checkout. Couldn't have been a better experience More
Eric Edwardsis an awesome Service Consultant. He has been my Service Consultant for many years. He has kept all my Lexus vehicles throughout the years in too condition. I value his service, his o He has been my Service Consultant for many years. He has kept all my Lexus vehicles throughout the years in too condition. I value his service, his opinions and guidance to keeping my vehicle is top condition. Eric is a valuable asset to your team. More