Hendrick Lexus Northlake

Customer service was outstanding. Omar Licout guided me through the repair process and contacted my warranty company quickly and without issue. Omar and Lexus Northlake rock! Dia Omar Licout guided me through the repair process and contacted my warranty company quickly and without issue. Omar and Lexus Northlake rock! Diane G More

Always great personable service at Hendrick Northlake Lexus. We also appreciate Omar Licout and his professional and courteous attention to us anytime we bring one of our cars to him. 5 star service! Lexus. We also appreciate Omar Licout and his professional and courteous attention to us anytime we bring one of our cars to him. 5 star service! More

Customer service at Hendrick Lexus Northlake is awesome. Dropped my car off for a couple of recalls, filled out paperwork, received loaner car and was on my way in 15 minutes. Omar Licout went above and bey Dropped my car off for a couple of recalls, filled out paperwork, received loaner car and was on my way in 15 minutes. Omar Licout went above and beyond. Left my expensive RayBan sunglasses At his counter and he gladly held them for me until I could get back there. More

Chase Ward is an excellent Service Advisor. He always provides an outstanding service at the Lexus Northlake location. He is very professional and courteous. I appreciate his expertise. He always provides an outstanding service at the Lexus Northlake location. He is very professional and courteous. I appreciate his expertise. More

Chase Ward (Service Advisor) did a great job to get me the service I needed for my 2011 IS350C with 184,000 miles. He was professional and met all my needs for timeliness, loaner, etc. he also took the ti the service I needed for my 2011 IS350C with 184,000 miles. He was professional and met all my needs for timeliness, loaner, etc. he also took the time to find best cost package and a very competitive price on two tires. More

Mark dockx provided a great experience which made for an easy and pain free buying experience. easy and pain free buying experience. More

Omar Licout was a wonderful He got me in quickly for my inspection and was able to get my car washed and got me out in a very good time it was wonderful to be able to get in and out so quickly it was also inspection and was able to get my car washed and got me out in a very good time it was wonderful to be able to get in and out so quickly it was also wonderful that he noticed that I was there unlike other dealerships have done me in the past when they have ignored me while I was waiting for somebody to help me More

My experience with this dealership have been outstanding and excellent customer service. Omar, Hussain, Nap and Andrew have provided me with exceptional sales and service customer service. Keep up the good and excellent customer service. Omar, Hussain, Nap and Andrew have provided me with exceptional sales and service customer service. Keep up the good work guys. More

This dealership was great and moved fast with purchase process/ delivery. Outstanding customer service. Vincent Estrada was great to work with and very efficient, pleasant and a great communicator. process/ delivery. Outstanding customer service. Vincent Estrada was great to work with and very efficient, pleasant and a great communicator. More

I was impressed that the technician sent me a video showing the results of the testing that was done. Hendrick leaves no stone unturned when it comes to taking care of their customers. showing the results of the testing that was done. Hendrick leaves no stone unturned when it comes to taking care of their customers. More