Hendrick Lexus Northlake

Prompt service and kept me informed. All Weber well and my car is running great. All Weber well and my car is running great. More

Eddie is always great! He goes over everything I need to know and gets me in and out as quick as possible! I enjoy the friendly staff he is a part of and would recommend Ed He goes over everything I need to know and gets me in and out as quick as possible! I enjoy the friendly staff he is a part of and would recommend Eddie to friends and family! More

The online service request schedule is great. Once arrive at service department, you are greeted instantly. The process is smooth, customer friendly and not complicated. Once arrive at service department, you are greeted instantly. The process is smooth, customer friendly and not complicated. More

Had my Lexus serviced at Lexus Northlake. Everything was professional from ease of making the appointment to the complementary car wash. Eddie Hart was knowledgeable and friendly and moved th Everything was professional from ease of making the appointment to the complementary car wash. Eddie Hart was knowledgeable and friendly and moved things right along. I was in and out in a minimum of time. More

Knowledgeable , helpful , use time well. Excellent service people like Eddie Hart are most helpful. Spotless store. Excellent service people like Eddie Hart are most helpful. Spotless store. More

Service always great however service prices are extremely high. Eddie my service rep very professional. Like the new vid from the technician as it’s super informative. My dash on my 2009 is completely cra high. Eddie my service rep very professional. Like the new vid from the technician as it’s super informative. My dash on my 2009 is completely cracked up and it was a Lexus flaw but they won’t fix it so it’s hurt any resale value of my car. Sad. The engine is perfectly fine at only 133000 miles. I would love it if Lexus stood behind this interior flaw which was no fault of my ownership care. Frustrated. More

Vinny Estrada was a great help in the process of selecting my new GX 460. I extremely satisfied with the experience. I will recommend to all my friends and family selecting my new GX 460. I extremely satisfied with the experience. I will recommend to all my friends and family More

Vinny was excellent! Very attentive and easy to work with. He truly cares about his customers. Very attentive and easy to work with. He truly cares about his customers. More

Hendrick Lexus Northlake and Sherif Labib provided EXCELLENT customer service! We were looking for a safe, reliable and low mileage car for our son and they found the perfect vehicle for us. I would d EXCELLENT customer service! We were looking for a safe, reliable and low mileage car for our son and they found the perfect vehicle for us. I would definitely visit the dealership again and refer friends and family to see Sherif. Everyone we encountered at the dealership was wonderful! Thanks for making what could be a stressful experience so easy and smooth! More

This is the 2nd time we got a vehicle from Lexus Northlake dealership and it has been wonderful so far, I almost went to diff dealership because when I came a month ago to Northlake and was looking Northlake dealership and it has been wonderful so far, I almost went to diff dealership because when I came a month ago to Northlake and was looking for a brand new Lexus 350 I did not have a pleasurable experience with a Sales person back in June-July. We decided to yo back and give it a try again and we were connected to Nayris who’s amazing,helpful & accomodating. More