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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,096 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,096 Reviews of Hendrick Lexus Northlake

December 15, 2022

The service was very good at Hendrick Lexus Northlake, I would recommend this dealership to anyone looking for a car. More

by l.adele
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James Bickford, 5 stars ...., Sherif Labib, Robbie Strickland, Jacob Cornell
Dec 30, 2022 -

Hendrick Lexus Northlake responded

L. Adele, thank you so much for taking the time to share about your experience with our team at Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Sherif, James, and our team!

December 13, 2022

The service was excellent and the representatives were professionals. A great experience that O would recommend to friends. More

by Dshaneald
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Rafidi, Naphtali Williams, Robert Marock
Dec 29, 2022 -

Hendrick Lexus Northlake responded

Dshaneald, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Northlake family!

December 13, 2022

Hussain was friendly, timely, professional, thorough and most importantly, attentive to our desires in a car. He heard our likes and dislikes and found the perfect car. He and Jeff were a pleasure to meet a More

by kk
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeff Nowacki, Hussain Amir
Dec 30, 2022 -

Hendrick Lexus Northlake responded

KK, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Hussain provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations and welcome to our Hendrick Lexus Northlake family!

December 13, 2022

Hendrick Lexus Northlake has a very detailed and thorough service department. I always work with Chase award and he is awesome. More

by Shawn McFalls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Dec 28, 2022 -

Hendrick Lexus Northlake responded

Thank you for your 5-Star rating of Hendrick Lexus Northlake, Shawn! We look forward to sharing your positive feedback with Chase and our team.

December 11, 2022

I had a wonderful experience, great communication, and purchased my first car thanks to my salesman! More

by malloryrusselll
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal Rizzo
Dec 29, 2022 -

Hendrick Lexus Northlake responded

Mallory, thank you so much for taking the time to share about your experience with Sal and our team at Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and are thrilled to congratulate you on your first car! Congratulations and welcome to our Hendrick Lexus Northlake family!

December 09, 2022

Nap was a joy to work with. His knowledge and expertise was evident. Great Job More

by Tydus Mathis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Feingold, Naphtali Williams
Dec 28, 2022 -

Hendrick Lexus Northlake responded

Thank you for your 5-Star rating of Hendrick Lexus Northlake, Tydus! We look forward to sharing your positive feedback with Nap and our team. Congratulations on your new vehicle and welcome to our Hendrick Lexus Northlake family!

December 08, 2022

The service department is great! My personal service concierge, Chase Ward, takes care of everything! He explains what needs to be done at each service, and he is very transparent ab More

by Ssstryker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Dec 30, 2022 -

Hendrick Lexus Northlake responded

Thank you so much for taking the time to share about your experience at Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and truly appreciate your kind words Chase and our team. Thank you for trusting our team to take care of your Lexus!

December 07, 2022

The customer service was excellent. Chase Ward contacted me as soon as my vehicle arrived, and updated me about the progress of my service. More

by lpalmer2242
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Dec 30, 2022 -

Hendrick Lexus Northlake responded

L. Palmer, thank you so much for your incredible 5-Star rating of Chase and our team at Hendrick Lexus Northlake. We truly appreciate your loyalty and look forward to serving you again during your next visit.

December 07, 2022

Sherif is terrific to work with, he is professional, knowledgeable and polite. Highly recommend Sherif to anyone considering a car purchase. More

by Bo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sherif Labib, Nayris Abreu
Dec 29, 2022 -

Hendrick Lexus Northlake responded

Bo, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and could not agree more with your kind words about Sherif. Congratulations on your new vehicle and welcome to our Hendrick Lexus Northlake family!

December 07, 2022

Chase Ward is very courteous and knowledgeable and he always follows up with great details..When I make my appointments, I make sure that he’s on duty. More

by pswhodge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Dec 30, 2022 -

Hendrick Lexus Northlake responded

Thank you so much for your incredible 5-Star rating of Chase and our team at Hendrick Lexus Northlake. We truly appreciate your loyalty and look forward to serving you again during your next visit.

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