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Hendrick Lexus Northlake
Charlotte, NC
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2,024 Reviews of Hendrick Lexus Northlake
My experience at Northlake Lexus is always a pleasure. I have had an Awesome Service Advisor Eric Edwards for many years. He is nice, knowledgeable and always provides Great Service!! The customer service I have had an Awesome Service Advisor Eric Edwards for many years. He is nice, knowledgeable and always provides Great Service!! The customer service and my awesome Lexus will always have me as a customer. Thank you Eric for your great service and knowledge through the years. More
I always bring my vehicle to Northlake Lexus to have it serviced. I live 70 miles away, but it is sooooo worth it because I KNOW that Eric Edwards is going to provide EXCELLENT service each and every time! serviced. I live 70 miles away, but it is sooooo worth it because I KNOW that Eric Edwards is going to provide EXCELLENT service each and every time! He's always very pleasant and takes the time to answer all my questions regarding my vechicle. He is genuine and my husband and I TRUST him!!! It is such a pleasure to visit the Northlake Lexus location! More
Someone is always there to greet you when you pull up to the service department. No waiting. We like having our own service advisor too. We always like working with Eric Edwards. He is very straight up and the service department. No waiting. We like having our own service advisor too. We always like working with Eric Edwards. He is very straight up and always puts the customer first. More
Northlake is where I always take my car for service. Eric Edwards is so knowledgeable about car maintenance and always professional in his approach. I’ve never experienced any problems with this dealers Eric Edwards is so knowledgeable about car maintenance and always professional in his approach. I’ve never experienced any problems with this dealership and Eric is always available to assist. I always recommend this dealership to friends and family and tell them to ask for Eric! More
Great service department. Will purchase next vehicle here because of. Always deal with Eric Edwards. Entire department are great!! Will purchase next vehicle here because of. Always deal with Eric Edwards. Entire department are great!! More
Professional and knowledgeable staff. Our salesman, Vinny and our Finance person, Jeff are exceptional and make the entire process of purchasing a car so easy. We have purchased three Our salesman, Vinny and our Finance person, Jeff are exceptional and make the entire process of purchasing a car so easy. We have purchased three cars from them this year, 2022 and will continue to work with them in the future More
Eddie Hart, Josh and the Hendrix team provide the best service for my vehicle! They always treat me like family and keep me posted on my repairs. I trust my car will always get the best service possible service for my vehicle! They always treat me like family and keep me posted on my repairs. I trust my car will always get the best service possible! More
Loved working with Sherif. He was very efficient and enjoyed the experience with him! Thanks so much! Really enjoying my car as well! He was very efficient and enjoyed the experience with him! Thanks so much! Really enjoying my car as well! More