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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,095 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,095 Reviews of Hendrick Lexus Northlake

January 13, 2023

Courteous, very professional, great customer service, I’ve been doing business with Hendrick Lexus for many years More

by cindyquery
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hussain Amir
Feb 02, 2023 -

Hendrick Lexus Northlake responded

Cindy, thank you so much for taking the time to share about your experience at Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and truly appreciate your kind words about Hussain. Thank you for being part of our Hendrick Lexus Northlake family for years!

January 12, 2023

Great experience! This is a very well organized dealership. Hussain Amir was amazing to work with and is a very laid back well knowledgeable guy. He made my buying pro More

by Ebrent
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hussain Amir
Feb 02, 2023 -

Hendrick Lexus Northlake responded

Ebrent, thank you so much for taking the time to rate Hendrick Lexus Northlake a 5-Star dealership! We are blown away by your kind words about Hussain and our team and are thrilled to congratulate you on your new vehicle. Welcome to our Hendrick Lexus Northlake family!

January 10, 2023

Always an awesome experience when I come to Hendrick Lexus Northlake. I had a light come on the dash and stopped by without an appointment to inquire what the light meant. Omar was my service associate, More

by swynnrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Feb 02, 2023 -

Hendrick Lexus Northlake responded

Swynnrn, thank you so much for taking the time to share about your service experience with Omar and our team at Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and truly appreciate your kind words about Omar's commitment to providing the Lexus experience. Your safety is our number one priority! Thank you for being part of our Hendrick Lexus Northlake family!

January 08, 2023

I had a great experience with HENDRICK LEXUS NORTHLAKE good team ( Thanks so much mr SHERIFF LABIB u were so welcoming) I recommend people there. More

by jeanne Kouame
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sherif Labib, Jacob Cornell
Feb 02, 2023 -

Hendrick Lexus Northlake responded

Jeanne, thank you for your fantastic review of Hendrick Lexus Northlake! We are thrilled to hear Sherif provided you the Lexus 5-Star experience while assisting you with finding the perfect vehicle. Congratulations on your new Lexus and thank you for being part of our Hendrick Lexus Northlake family!

January 08, 2023

My car buying experience was nothing but amazing. The staff members were pleasant. They have amazing snacks! Mark Doxkx was my salesman and was very patient. More

by Kenya Williams
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Dockx
Feb 02, 2023 -

Hendrick Lexus Northlake responded

Thank you for your 5-Star rating of Hendrick Lexus Northlake, Kenya! We are thrilled to hear Mark was able to assist you with finding the perfect new vehicle. Congratulations on your new Lexus and welcome to our Hendrick Lexus Northlake family!

January 07, 2023

Great experience every time. Omar made everything go smoothly. I didn't have time to wait so he offered me a loaner which worked out great. A1 service More

by Andre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Feb 01, 2023 -

Hendrick Lexus Northlake responded

Andre, thank you so much for your 5-Star rating of Omar and our team at Hendrick Lexus Northlake! We truly appreciate your loyalty and look forward to serving you again during your next visit!

January 07, 2023

Chase was very efficient as well as other members of the Lexus team. I always receive top notch service and customer service. More

by cmcapps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Feb 01, 2023 -

Hendrick Lexus Northlake responded

CM, thank you so much for your 5-Star rating of Chase and our team at Hendrick Lexus Northlake! We truly appreciate your loyalty and look forward to serving you again during your next visit!

January 06, 2023

Hendrick Northlake is a class act this second you drive onto the lot. I felt comfortable with the process from beginning to end. They took care of my car repairs while giving me a loaner vehicle for the da More

by Emillsaps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Dewberry, Chase Ward, Ted Funk
Feb 02, 2023 -

Hendrick Lexus Northlake responded

E. Millsaps, thank you so much for taking the time to share about your service experience and our team at Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with our team.

January 06, 2023

Absolutely awesome experience. Service advisor was professional and trustworthy. The customer waiting area was a 10 out of 10. They send you a video of the inspection of your vehic More

by keith.overcash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Feb 02, 2023 -

Hendrick Lexus Northlake responded

Keith, thank you so much for taking the time to share about your service experience with Omar and our team at Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and are absolutely blown away by your kind words. Thank you for not only being part of our Hendrick Lexus Northlake family, but for your service to our nation!

January 05, 2023

All the staff at the dealership are always kind, knowledgeable, and helpful. They go out if their way to make sure our service experience is excellent! Five stars for all the staff! More

by loriemast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Cornell, Chase Ward
Feb 01, 2023 -

Hendrick Lexus Northlake responded

Lorie, thank you so much for your 5-Star rating of Chase and our team at Hendrick Lexus Northlake! We truly appreciate your loyalty and kind words and look forward to serving you again during your next visit!

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