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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,023 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,024 Reviews of Hendrick Lexus Northlake

November 21, 2022

My experience at Northlake Lexus is always a pleasure. I have had an Awesome Service Advisor Eric Edwards for many years. He is nice, knowledgeable and always provides Great Service!! The customer service More

by Carguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Edwards
Nov 24, 2022 -

Hendrick Lexus Northlake responded

Carguy, thank you so much for your incredible 5-Star rating of Eric and our team at Hendrick Lexus Northlake. We truly appreciate your loyalty and look forward to serving you again during your next visit.

November 21, 2022

I always bring my vehicle to Northlake Lexus to have it serviced. I live 70 miles away, but it is sooooo worth it because I KNOW that Eric Edwards is going to provide EXCELLENT service each and every time! More

by RRBishop06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Edwards
Nov 30, 2022 -

Hendrick Lexus Northlake responded

R. Bishop, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are thrilled to hear Eric provided you the 5-Star Lexus experience and are blown away by your kind words as they embody the Lexus mission! Thank you for your loyalty and for being part of our Hendrick Lexus Northlake family!

November 21, 2022

Someone is always there to greet you when you pull up to the service department. No waiting. We like having our own service advisor too. We always like working with Eric Edwards. He is very straight up and More

by Dogmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Edwards
Dec 01, 2022 -

Hendrick Lexus Northlake responded

Dog mom, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Eric and look forward to sharing them with our team. Thank you for your loyalty!

November 21, 2022

I always have a great experience with the service department at Northlake Lexus! My service advisor is Eric Edwards and he is wonderful! More

by cyndilee1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Edwards
Nov 24, 2022 -

Hendrick Lexus Northlake responded

Cyndi, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Eric and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Northlake family!

November 21, 2022

Northlake is where I always take my car for service. Eric Edwards is so knowledgeable about car maintenance and always professional in his approach. I’ve never experienced any problems with this dealers More

by kimberlyhall25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Edwards
Nov 24, 2022 -

Hendrick Lexus Northlake responded

Kimberly, thank you so much for your incredible 5-Star rating of Eric and our team at Hendrick Lexus Northlake. We truly appreciate your loyalty and look forward to serving you again during your next visit.

November 21, 2022

Great service department. Will purchase next vehicle here because of. Always deal with Eric Edwards. Entire department are great!! More

by jbaynard8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Edwards, Josh Dewberry, Lucian Dobre
Nov 24, 2022 -

Hendrick Lexus Northlake responded

J. Baynard, thank you so much for your incredible 5-Star rating of Eric, Josh, Lucian, and our team at Hendrick Lexus Northlake. We truly appreciate your loyalty and look forward to serving you again during your next visit.

November 21, 2022

Professional and knowledgeable staff. Our salesman, Vinny and our Finance person, Jeff are exceptional and make the entire process of purchasing a car so easy. We have purchased three More

by Geraldine Piacente
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob, Technical Assistance, Jeff Nowacki, Vinny Estrada
Nov 24, 2022 -

Hendrick Lexus Northlake responded

Geraldine, thank you so much for taking the time to share about your recent experience at Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and could not agree more with your kind words about Vinny and Jeff. Congratulations on your new Lexus thank you for your loyalty!

November 21, 2022

The dealership is first class. My Service Advisor, Mr. Eric Edwards provided great customer service. More

by Yolandampolk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Edwards
Nov 30, 2022 -

Hendrick Lexus Northlake responded

Yolanda, thank you so much for your incredible 5-Star rating of Eric and our team at Hendrick Lexus Northlake. We truly appreciate your loyalty and look forward to serving you again during your next visit.

November 16, 2022

Eddie Hart, Josh and the Hendrix team provide the best service for my vehicle! They always treat me like family and keep me posted on my repairs. I trust my car will always get the best service possible More

by bettyjfleming1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Dewberry, Eddie Hart
Nov 30, 2022 -

Hendrick Lexus Northlake responded

Betty, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are thrilled to hear Eddie and Josh provided you the 5-Star Lexus experience and are blown away by your kind words. Thank you for your loyalty and for being part of our Hendrick Lexus Northlake family!

November 14, 2022

Loved working with Sherif. He was very efficient and enjoyed the experience with him! Thanks so much! Really enjoying my car as well! More

by Becky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sherif Labib
Nov 24, 2022 -

Hendrick Lexus Northlake responded

Becky, thank you so much for taking the time to share about your recent experience at Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and could not agree more with your kind words about Sherif. Congratulations on your new Lexus and welcome to our Hendrick Lexus Northlake family!

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