Back

Hendrick Lexus Northlake

Charlotte, NC

5.0
2,097 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

Directions

By Type

2,097 Reviews of Hendrick Lexus Northlake

January 24, 2023

It has been a joy from start to finish. Jackie Layne has been there for us. Thanks for helping us even when our particular requirements taxed the system sometimes. Jackie was kind and he More

by Ted
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Dubin, John Sanacore, Jeff Nowacki, Jacob Cornell, Jackie Layne
Feb 02, 2023 -

Hendrick Lexus Northlake responded

Ted, thank you so much for taking the time to rate Hendrick Lexus Northlake a 5-Star dealership! We are blown away by your kind words about Jackie and are thrilled to congratulate you on your new vehicle. Welcome to our Hendrick Lexus Northlake family!

January 24, 2023

Hendrick Lexus Northlake is a premier dealership. Sharif is who I have worked with on my last two leases, and great service all the way around. I will continue to take the drive from SouthPark to t More

by Tonya_F
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sherif Labib
Feb 02, 2023 -

Hendrick Lexus Northlake responded

Tonya, thank you so much for taking the time to share about your experience with Sherif and our team at Hendrick Lexus Northlake! We are honored to receive your loyalty for your previous two leases and are thrilled to congratulate you on your new Lexus! Thank you for being part of our Hendrick Lexus Northlake family!

January 24, 2023

My wife and I loved working with Jackie. She was very knowledgeable, but didn’t exude the typical car salesman aura. She made us feel comfortable and making our decision and answered every q More

by bradwhitley9903
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sean Cook, Jackie Layne
Feb 02, 2023 -

Hendrick Lexus Northlake responded

Brad, thank you so much for taking the time to rate Hendrick Lexus Northlake a 5-Star dealership! We are blown away by your kind words about Jackie and are thrilled to congratulate you and your wife on your new vehicle. Welcome to our Hendrick Lexus Northlake family!

January 20, 2023

I always work with Lucian Dobre who is remarkable about his knowledge, communication, and suggestions about my Lexus! Lucian knows me by name, and treats me with utmost respect. I respect him and his fr More

by ginger.c.bowen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucian Dobre
Feb 02, 2023 -

Hendrick Lexus Northlake responded

Ginger, thank you so much for taking the time to share about your service experience with Lucian and our team at Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and truly appreciate your kind words. Thank you for being part of our Hendrick Lexus Northlake family!

January 20, 2023

Hussain Amir was a very professional salesman who was patient, soft spoken, and downright helpful with any questions I had to make. More

by Christopher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Rafidi, Hussain Amir
Feb 02, 2023 -

Hendrick Lexus Northlake responded

Christopher, thank you so much for taking the time to rate Hendrick Lexus Northlake a 5-Star dealership! We truly appreciate your kind words about Hussain and are thrilled to congratulate you on your new vehicle. Welcome to our Hendrick Lexus Northlake family!

January 17, 2023

Went to dealership and worked with Veneris Harris and received nothing less than superb-customer service. We had to go thru the process of ordering my vehicle from the factory to the final delivery at de More

by mtsoag
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harris Veneris
Feb 02, 2023 -

Hendrick Lexus Northlake responded

Mtsoag, thank you so much for taking the time to share about your experience at Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and truly appreciate your kind words about Harris as he helped you navigate the journey of ordering a new vehicle! Congratulations on your new Lexus and thank you for being part of our Hendrick Lexus Northlake family!

January 17, 2023

Great experience. Has always been my #1 dealership. Always very clean and will do the best they can. More

by Tatebowman124
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Rafidi, Rostam Rafie, Jackie Layne
Feb 02, 2023 -

Hendrick Lexus Northlake responded

Tate, thank you so much for taking the time to rate Hendrick Lexus Northlake a 5-Star dealership! We are blown away by your kind words about Jackie and are thrilled to congratulate you on your new vehicle. Thank you for being part of our Hendrick Lexus Northlake family!

January 17, 2023

Lucian and Ted as service by advisor have to be the finest most professional in the business. They sincerely care about you and make sure everything is right. This is a top notch dealership and the ser More

by George.lochen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucian Dobre, Ted Funk
Feb 02, 2023 -

Hendrick Lexus Northlake responded

George, thank you so much for taking the time to share about your service experience with Lucian, Ted, and our team at Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and truly appreciate your kind words as they perfectly represent the Hendrick Lexus culture! Thank you for being part of our Hendrick Lexus Northlake family!

Feb 04, 2023 -

George.lochen responded

You are welcome and you’re service is appreciated.

January 17, 2023

Charles’ welcoming demeanor and knowledge of service were amazing! As a certified etiquette coach, I always expect the highest level of customer service and that’s exactly what I received at Hendrick Lexus o More

by Courtney S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Feb 02, 2023 -

Hendrick Lexus Northlake responded

Courtney, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are thrilled to hear Eddie provided you the 5-Star Lexus experience and are blown away by your kind words. Thank you for your loyalty!

January 16, 2023

Great experience and our salesman was great to work with. Extremely knowledgeable and kept us updated on the whole process of ordering our new Lexus. More

by Pam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Marock
Feb 02, 2023 -

Hendrick Lexus Northlake responded

Pam, thank you so much for taking the time to share about your experience at Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and truly appreciate your kind words about Robert as he helped you navigate the journey of ordering a new vehicle! Congratulations on your new Lexus and thank you for being part of our Hendrick Lexus Northlake family!

...
125
...