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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,023 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,023 Reviews of Hendrick Lexus Northlake

November 30, 2022

It was a delight to plan for almost a year to trade in my 2016 RX350 for a 2023 RX 350h. The service team helped me plan, introduced me to the Sales Manager, Sherif, and he walked me through the process ( wa More

by Mdaniel4
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sherif Labib, Lucian Dobre, Omar Licout
Dec 01, 2022 -

Hendrick Lexus Northlake responded

M. Daniel, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Sherif and our service team provided you the 5-Star Lexus experience while assisting you with the journey of finding your 5th Lexus. Congratulations on your new 2023 RX350h and thank you for being part of our Hendrick Lexus Northlake family!

November 30, 2022

Nick Vannelle was great as always, everytime we see him he is in a great mood and always helpful More

by Buckeyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Vannelle
Dec 01, 2022 -

Hendrick Lexus Northlake responded

Buckeyes, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Nick and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Northlake family!

November 30, 2022

I had such a wonderful experience here both trading in and purchasing my new vehicle. It has been a dream, and Sherif was so lovely to work with, he was kind and helpful and very knowledgeable. More

by hleighs90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sherif Labib
Nov 30, 2022 -

Hendrick Lexus Northlake responded

Hleighs90, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Sherif provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations on your new Lexus and welcome to our Hendrick Lexus Northlake family!

November 30, 2022

Sherif Labib always makes my buying experience exceptional! His ability to take care of the financial transaction is such an added value. More

by donnalittle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sherif Labib, Eddie Hart, Brock Ward
Dec 01, 2022 -

Hendrick Lexus Northlake responded

Donna, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear Sherif once again provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Thank you for being part of our Hendrick Lexus Northlake family!

November 29, 2022

Mark Dockx made the leasing journey so smooth. Liked hendrick dealership for not taking advantage of chip shortage and all. More

by Parvez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Dockx
Dec 01, 2022 -

Hendrick Lexus Northlake responded

Parvez, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Mark and look forward to sharing them with our team. Welcome to our Hendrick Lexus Northlake family!

November 29, 2022

Great job with everything salesman took the time to make sure we had the car we wanted More

by Travisoholland
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Naphtali Williams
Nov 30, 2022 -

Hendrick Lexus Northlake responded

Travis, thank you so much for taking the time to share about your experience at Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and truly appreciate your kind words about Nap. Congratulations on your new vehicle and thank you for being part of our Hendrick Lexus Northlake family!

November 21, 2022

My experience at Northlake Lexus is always a pleasure. I have had an Awesome Service Advisor Eric Edwards for many years. He is nice, knowledgeable and always provides Great Service!! The customer service More

by Carguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Edwards
Nov 24, 2022 -

Hendrick Lexus Northlake responded

Carguy, thank you so much for your incredible 5-Star rating of Eric and our team at Hendrick Lexus Northlake. We truly appreciate your loyalty and look forward to serving you again during your next visit.

November 21, 2022

Always accommodating, excellence customer experience Eric Edwards treats all his customers like they’re the most important! More

by Simonetti7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Edwards, Josh Dewberry
Nov 24, 2022 -

Hendrick Lexus Northlake responded

Simonetti, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are thrilled to hear Eric provided you the 5-Star Lexus experience and are blown away by your kind words as they embody the Lexus mission! Thank you for your loyalty and for being part of our Hendrick Lexus Northlake family!

November 21, 2022

Always does a terrific job for me on my cars. The entire team provide great service More

by Mickey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Edwards
Nov 24, 2022 -

Hendrick Lexus Northlake responded

Mickey, thank you so much for taking the time to share about your experience with our team at Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Eric and our service team. Thank you for being part of our Hendrick Lexus Northlake family!

November 21, 2022

Eric Edwards is always great to work with! He’s very personable and can be trusted to work with. More

by wrights
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Edwards
Nov 24, 2022 -

Hendrick Lexus Northlake responded

Wrights, thank you so much for your incredible 5-Star rating of Eric and our team at Hendrick Lexus Northlake. We truly appreciate your loyalty and trust and look forward to serving you again during your next visit.

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