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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,023 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,023 Reviews of Hendrick Lexus Northlake

December 06, 2022

A Great experience as always in the last four years of having my car serviced. Thanks to Chase Ward who provides great customer service. More

by mrs.davisdorothy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Dec 28, 2022 -

Hendrick Lexus Northlake responded

Thank you for your 5-Star rating of Hendrick Lexus Northlake, Mrs. Davis! We look forward to sharing your positive feedback with Chase and our team.

December 06, 2022

Outstanding service and knowledge of my vehicle. Pleasant waiting area. Really a pleasure to bring my car here. More

by ronald.averette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Dec 28, 2022 -

Hendrick Lexus Northlake responded

Thank you for your 5-Star rating of Hendrick Lexus Northlake, Ronald! We look forward to sharing your positive feedback with Chase and our team.

December 06, 2022

I have received superb service by Chase at Hendrick Northlake. He anticipates my questions and will have answers immediately available. He ensures that my wait time is timely and acceptable. Chase alwa More

by BougieShopper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Dec 30, 2022 -

Hendrick Lexus Northlake responded

Thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Chase and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Northlake family!

December 06, 2022

Chase Ward my advisor made this visit easy, as he always does. The entire staff and especially the service technician are the model of professionalism. I only take my cars to this dealership because I know More

by Don Hatley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Edwards, Josh Dewberry, Chase Ward
Dec 30, 2022 -

Hendrick Lexus Northlake responded

Don, thank you so much for taking the time to share about your service visit to Hendrick Lexus Northlake. We are thrilled to hear Chase provided you the 5-Star Lexus experience and are blown away by your kind words! Thank you for your loyalty and for being part of our Hendrick Lexus Northlake family!

December 05, 2022

Chase Ward hustles to give us great service! We appreciate him and Lexus Northlake taking care of our car there! More

by Rodgersmiked
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Dec 30, 2022 -

Hendrick Lexus Northlake responded

Mike, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Chase and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Northlake family!

December 05, 2022

Fantastic service advisor team Chase Ward is strong one of the best! Can always count on Hendrick Automotive Group! More

by Mfiore158@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Dewberry, Chase Ward
Dec 28, 2022 -

Hendrick Lexus Northlake responded

Thank you for your 5-Star rating of Hendrick Lexus Northlake! We look forward to sharing your positive feedback with Chase, Josh, and our team.

December 05, 2022

My service advisor Chase Ward contacted me as soon as my vehicle was checked and explained he would contact me with recommendations. Chase reviewed in detail the recommended service and what it entailed and More

by ppulley2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Dec 30, 2022 -

Hendrick Lexus Northlake responded

P. Pulley, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Chase and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Northlake family!

December 04, 2022

My family loves coming here for business. Everyone is very helpful, kind and welcoming, and always does everything they can to help. More

by Ashley Hale
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sherif Labib
Dec 28, 2022 -

Hendrick Lexus Northlake responded

Thank you for your 5-Star rating of Hendrick Lexus Northlake, Ashley! We look forward to sharing your positive feedback with Sherif and our team and truly appreciate your loyalty. Thank you for being part of our Hendrick Lexus Northlake family!

December 02, 2022

Hussain Amir made me and my fiancee's car buying experience a breeze. He was very transparent and I was confident in my purchase. I definitely will send my family and friends to the Northlake Lexus More

by bigvman97
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Rafidi, Hussain Amir
Dec 29, 2022 -

Hendrick Lexus Northlake responded

Thank you so much for taking the time to share about your recent experience at Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and could not agree more with your kind words about Hussain. Congratulations to your fiancée and welcome to our Hendrick Lexus Northlake family!

December 01, 2022

Omar was excellent. Brakes work perfectly!! Would definitely recommend this service to others. Thanks again! More

by AD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Dec 02, 2022 -

Hendrick Lexus Northlake responded

AD, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are thrilled to hear Omar provided you the Lexus 5-Star experience and look forward to serving you again during your next visit.

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