Back

Hendrick Lexus Northlake

Charlotte, NC

5.0
2,097 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

Directions

By Type

2,097 Reviews of Hendrick Lexus Northlake

January 26, 2023

Omar is the associate you want work with. His knowledge and attention to the details of work is exceptional every time I visit the dealership for a service. More

by John K.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Feb 02, 2023 -

Hendrick Lexus Northlake responded

John, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are thrilled to hear Omar provided you the 5-Star Lexus experience and truly appreciate your kind words. Thank you for your loyalty!

January 26, 2023

Great service! Great attention to detail! Kind and welcoming! Omar is a wonderful team member at Lexus who is I am happy to see when I visit! More

by Jdavis3boys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Feb 02, 2023 -

Hendrick Lexus Northlake responded

J. Davis, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are thrilled to hear Omar provided you the 5-Star Lexus experience and truly appreciate your kind words. Thank you for your loyalty!

January 26, 2023

Hands down very impressed by the service technician Omar Licout. He was professional and informative. More

by Kjsoucek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Feb 01, 2023 -

Hendrick Lexus Northlake responded

KJ, thank you so much for your 5-Star rating of Omar and our team at Hendrick Lexus Northlake! We look forward to serving you again during your next visit!

January 26, 2023

Amazing service! Omar is so professional and accommodating. This is my first experience as a Lexus owner and his customer service was on point. He gave me accurate pr More

by ddeshonda
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Feb 02, 2023 -

Hendrick Lexus Northlake responded

Deshonda, thank you so much for taking the time to share about your service experience with Omar and our team at Hendrick Lexus Northlake. We are thrilled to hear our team provided you the 5-Star Lexus experience for your first service as a Lexus owner! Thank you for being part of our Hendrick Lexus Northlake family!

January 26, 2023

You could not ask for better service at Hendrick Lexus of Northlake. They are professional, thorough, and work hard to provide quality service in a timely fashion. More

by Samuel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Cornell, Omar Licout
Feb 02, 2023 -

Hendrick Lexus Northlake responded

Samuel, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are thrilled to hear Omar and Jacob provided you the 5-Star Lexus experience and truly appreciate your kind words. Thank you for your loyalty!

January 26, 2023

Omar was great. Very professional always gets me in & out. World class customer service excellence More

by lynyegraham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Feb 02, 2023 -

Hendrick Lexus Northlake responded

Lynye, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are thrilled to hear Omar provided you the 5-Star Lexus experience and truly appreciate your kind words. Thank you for your loyalty!

January 26, 2023

Great service. There was no wait. I simply dropped off the vehcile and the service was explained to me in detail. I received a text when the service was complete More

by sjr219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Feb 02, 2023 -

Hendrick Lexus Northlake responded

SJR, thank you so much for taking the time to share about your service experience with Omar and our team at Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with our team.

January 25, 2023

Outstanding service. Brock Ward was very helpful. He stayed in touch and provided all the information I needed. More

by tredman23
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brock Ward
Feb 01, 2023 -

Hendrick Lexus Northlake responded

Tredman, thank you so much for your 5-Star rating of Brock and our team at Hendrick Lexus Northlake! We look forward to serving you again during your next visit!

January 25, 2023

I have been a Hendrick customer for several years. The service is always excellent. More than the service, the people are professional, courteous, knowledgeable and extremely helpful. My regular te More

by Pamela
Recommend Dealer
Yes
Employees Worked With
Brock Ward
Feb 02, 2023 -

Hendrick Lexus Northlake responded

Thank you so much for taking the time to share about your service experience with Brock and our team at Hendrick Lexus Northlake, Pamela. We are honored to receive your 5-Star rating and truly appreciate your loyalty and kind words. We look forward to sharing your positive feedback with Brock and our team!

January 25, 2023

Excellent customer service. Transparent with suggested maintenance of vehicle. Timely service. Clean and welcoming waiting area. More

by Tracy
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brock Ward
Feb 01, 2023 -

Hendrick Lexus Northlake responded

Tracy, thank you so much for your 5-Star rating of Brock and our team at Hendrick Lexus Northlake! We look forward to serving you again during your next visit!

...
124
...