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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,097 Reviews

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,097 Reviews of Hendrick Lexus Northlake

January 28, 2023

Omar is my service guy. He always takes the time to explain all the services available and very easy to work with. Makes the whole process super easy. More

by RL
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Feb 01, 2023 -

Hendrick Lexus Northlake responded

RL, thank you so much for your 5-Star rating of Omar and our team at Hendrick Lexus Northlake! We look forward to serving you again during your next visit!

January 28, 2023

Robert was fantastic to work with! Love my new car! Thanks everyone!! Great customer service More

by Carmenpowers79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Marock
Feb 02, 2023 -

Hendrick Lexus Northlake responded

Carmen, thank you so much for taking the time to share about your recent experience at Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and could not agree more with your kind words about Robert. Congratulations on your new vehicle and welcome to our Hendrick Lexus Northlake family!

January 28, 2023

Omar is an excellent employee! He’s friendly, knowledgeable, and makes servicing my car a pleasure. More

by Kris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Feb 01, 2023 -

Hendrick Lexus Northlake responded

Kris, thank you so much for your 5-Star rating of Omar and our team at Hendrick Lexus Northlake! We look forward to serving you again during your next visit!

January 27, 2023

Great dealership. Omar was helpful to me when I showed up without an appointment. He helped me resolve my issue promptly. More

by DKL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Feb 01, 2023 -

Hendrick Lexus Northlake responded

DKL, thank you so much for your 5-Star rating of Omar and our team at Hendrick Lexus Northlake! We look forward to serving you again during your next visit!

January 27, 2023

I couldn’t have asked for a better buying experience. Everyone was so helpful and kind. Best of all, no high pressure sales!!!!! More

by Cindy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Cornell, Deana Reel, Jeff Nowacki, Jackie Layne
Feb 02, 2023 -

Hendrick Lexus Northlake responded

Cindy, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We are thrilled to hear Deana, Jeff, Jackie, Jacob, and our team provided you the perfect low-pressure sales experience. Congratulations on your new Lexus and welcome to our Hendrick Lexus Northlake family!

January 27, 2023

Lexus of Northlake provided quality service and professionalism. Will definitely come back. Robert was excellent to work with. More

by kennyosley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Nowacki, Robert Marock
Feb 02, 2023 -

Hendrick Lexus Northlake responded

Kenny, thank you so much for taking the time to rate Hendrick Lexus Northlake a 5-Star dealership! We are thrilled to hear you enjoyed your time with Robert and Jeff and are even more excited to congratulate you on your new vehicle. Welcome to our Hendrick Lexus Northlake family!

January 27, 2023

I was very impressed with the friendliness and helpfulness of the staff of the Lexus, Huntersville dealership, especially Omar at the front desk. The care and concern they took with my vehicle wa More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Feb 02, 2023 -

Hendrick Lexus Northlake responded

Tom, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are thrilled to hear Omar provided you the 5-Star Lexus experience and truly appreciate your kind words. Thank you for your loyalty and for being part of our Hendrick Lexus Northlake family!

January 26, 2023

Great dealership! Easy to make an appointment. Service advisors are alway friendly and attentive to my needs. They also make sure I have all of the info on any needs o More

by Capone22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Feb 01, 2023 -

Hendrick Lexus Northlake responded

Capone, thank you so much for your 5-Star rating of Omar and our team at Hendrick Lexus Northlake! We look forward to serving you again during your next visit!

January 26, 2023

Every time I visit this dealership I receive the best professional service and leave within less than 2 hours. They always have snacks, Wi-Fi, beverages and a clean waiting area. The last time I visited More

by Keyanah Richardson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Feb 02, 2023 -

Hendrick Lexus Northlake responded

Keyanah, thank you so much for taking the time to share about your service experience with Omar and our team at Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and are blown away by your kind words about Omar and our dealership. Thank you for your loyalty!

January 26, 2023

Very good customer service. Omar explained everything to me about the service I was receiving and what to expect on my next visit. More

by MRC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Feb 01, 2023 -

Hendrick Lexus Northlake responded

MRC, thank you so much for your 5-Star rating of Omar and our team at Hendrick Lexus Northlake! We look forward to serving you again during your next visit!

Feb 01, 2023 -

MRC responded

I look forward to receiving another 5 - Star service from you all soon!!!

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