Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Hendrick Lexus Northlake

Charlotte, NC

5.0
2,022 Reviews
Call Dealership (833) 432-1510
View Awards

10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

Directions

By Type

2,022 Reviews of Hendrick Lexus Northlake

December 11, 2022

I had a wonderful experience, great communication, and purchased my first car thanks to my salesman! More

by malloryrusselll
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal Rizzo
Report | Print
Dec 29, 2022 -

Hendrick Lexus Northlake responded

Mallory, thank you so much for taking the time to share about your experience with Sal and our team at Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and are thrilled to congratulate you on your first car! Congratulations and welcome to our Hendrick Lexus Northlake family!

December 09, 2022

Nap was a joy to work with. His knowledge and expertise was evident. Great Job More

by Tydus Mathis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Feingold, Naphtali Williams
Report | Print
Dec 28, 2022 -

Hendrick Lexus Northlake responded

Thank you for your 5-Star rating of Hendrick Lexus Northlake, Tydus! We look forward to sharing your positive feedback with Nap and our team. Congratulations on your new vehicle and welcome to our Hendrick Lexus Northlake family!

December 08, 2022

The service department is great! My personal service concierge, Chase Ward, takes care of everything! He explains what needs to be done at each service, and he is very transparent ab More

by Ssstryker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Report | Print
Dec 30, 2022 -

Hendrick Lexus Northlake responded

Thank you so much for taking the time to share about your experience at Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and truly appreciate your kind words Chase and our team. Thank you for trusting our team to take care of your Lexus!

December 07, 2022

The customer service was excellent. Chase Ward contacted me as soon as my vehicle arrived, and updated me about the progress of my service. More

by lpalmer2242
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Report | Print
Dec 30, 2022 -

Hendrick Lexus Northlake responded

L. Palmer, thank you so much for your incredible 5-Star rating of Chase and our team at Hendrick Lexus Northlake. We truly appreciate your loyalty and look forward to serving you again during your next visit.

December 07, 2022

Chase Ward is very courteous and knowledgeable and he always follows up with great details..When I make my appointments, I make sure that he’s on duty. More

by pswhodge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Report | Print
Dec 30, 2022 -

Hendrick Lexus Northlake responded

Thank you so much for your incredible 5-Star rating of Chase and our team at Hendrick Lexus Northlake. We truly appreciate your loyalty and look forward to serving you again during your next visit.

December 07, 2022

Sherif is terrific to work with, he is professional, knowledgeable and polite. Highly recommend Sherif to anyone considering a car purchase. More

by Bo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sherif Labib, Nayris Abreu
Report | Print
Dec 29, 2022 -

Hendrick Lexus Northlake responded

Bo, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and could not agree more with your kind words about Sherif. Congratulations on your new vehicle and welcome to our Hendrick Lexus Northlake family!

December 06, 2022

The customer service is is excellent. This is my one stop shop. The work is appreciated. More

by kcdove520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Licout
Report | Print
Dec 28, 2022 -

Hendrick Lexus Northlake responded

Thank you for your 5-Star rating of Hendrick Lexus Northlake, KC! We look forward to sharing your positive feedback with Omar and our team.

December 06, 2022

Service check up was awesome. Chase Ward, the Rep was awesome and did an Amazing job. Thank you More

by Denna Hsrris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Dubin, Josh Dewberry, Lucian Dobre, Jacob Cornell
Report | Print
Dec 30, 2022 -

Hendrick Lexus Northlake responded

Denna, thank you so much for your incredible 5-Star rating of Chase and our team at Hendrick Lexus Northlake. We truly appreciate your loyalty and look forward to serving you again during your next visit.

Dec 30, 2022 -

Denna Hsrris responded

You’re Welcome.

December 06, 2022

They have excellent customer service! They work with every customer to make sure you get what you need done and in a timely manner! More

by kandyreyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Dewberry, Chase Ward
Report | Print
Dec 30, 2022 -

Hendrick Lexus Northlake responded

Kandy, thank you so much for your incredible 5-Star rating of Chase and our team at Hendrick Lexus Northlake. We truly appreciate your loyalty and look forward to serving you again during your next visit.

December 06, 2022

A Great experience as always in the last four years of having my car serviced. Thanks to Chase Ward who provides great customer service. More

by mrs.davisdorothy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward
Report | Print
Dec 28, 2022 -

Hendrick Lexus Northlake responded

Thank you for your 5-Star rating of Hendrick Lexus Northlake, Mrs. Davis! We look forward to sharing your positive feedback with Chase and our team.

1
...
122
123
124
...
203