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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,097 Reviews
Call Dealership (833) 432-1510
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10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,097 Reviews of Hendrick Lexus Northlake

February 02, 2023

Great service Eric gave excellent customer service explaining our next coming service thank y’all again More

by Cinderellafoster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Edwards
Report | Print
Mar 01, 2023 -

Hendrick Lexus Northlake responded

Cinderella, thank you so much for taking the time to share about your service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Eric and our team.

February 02, 2023

I had a fantastic experience at Hendrick Lexus Northlake. Everyone there was super nice. They took the time to explain everything in great detail. I especially liked my salesman Hussain Amir He addressed More

by pbpffp
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hussain Amir, Nick Vannelle
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Mar 02, 2023 -

Hendrick Lexus Northlake responded

Pbpffp, thank you so much for taking the time to share about your experience with Hussain and our team at Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and thrilled to hear Hussain was able to ease your nerves and assist you with finding the perfect vehicle. Congratulations on your new Lexus and welcome to our Hendrick Lexus Northlake family!

February 02, 2023

The service team is always helpful and the accommodations while you wait are very nice. More

by Wmlittle4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucian Dobre, Chase Ward
Report | Print
Mar 01, 2023 -

Hendrick Lexus Northlake responded

W.M. Little, thank you so much for taking the time to share about your service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Lucian, Chase, and our team.

February 01, 2023

This is the only dealership I will trust my vehicle with. Outstanding service, knowledge and very Courteous. The best I know of. More

by ronald.averette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward, Omar Licout
Report | Print
Feb 04, 2023 -

Hendrick Lexus Northlake responded

Ronald, thank you so much for your 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your trust and loyalty.

February 01, 2023

They are wonderful. Service great. Attitude great. They are really professionals. Love to see when establishments work like this. Hope other companies can copy from this More

by wolbobby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Ward, Chase Ward
Report | Print
Feb 01, 2023 -

wolbobby responded

Thank you

Mar 01, 2023 -

Hendrick Lexus Northlake responded

Bobby, thank you so much for taking the time to share about your service visit to Hendrick Lexus Northlake. We are blown away by your kind words about Chase and our team and are honored to receive your 5-Star rating. We look forward to serving you again during your next visit.

February 01, 2023

Service is always good dealerships is great my advisor eric it always great just a great experience. More

by Timtaylor535
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Edwards
Report | Print
Mar 01, 2023 -

Hendrick Lexus Northlake responded

Tim, thank you so much for taking the time to share about your service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Eric and our team.

February 01, 2023

Very professional. Eric Edwards's direct you to what you really need. He's very helpful. More

by Mismack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Edwards
Report | Print
Mar 01, 2023 -

Hendrick Lexus Northlake responded

Mismack, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Eric and our team.

February 01, 2023

Eric Edwards is very helpful and a pleasure to work with. He takes his time explaining things to you. More

by Cmurray1908
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Edwards
Report | Print
Mar 01, 2023 -

Hendrick Lexus Northlake responded

C. Murray, thank you so much for taking the time to share about your service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Eric and our team.

February 01, 2023

Dealership makes you feel comfortable. I have been going to the dealership for ten years and I feel at home. More

by Dudewitdashoes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Edwards
Report | Print
Feb 03, 2023 -

Hendrick Lexus Northlake responded

Thank you so much for taking the time to share about your service experience with Eric and are team at Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and loyalty for over ten years. Thank you for being part of our Hendrick Lexus Northlake family!

February 01, 2023

They’re great Eric Edwards is my service agent he’s the best but I think all the people are great More

by Mitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Edwards
Report | Print
Feb 03, 2023 -

Hendrick Lexus Northlake responded

Mitchell, thank you for taking the time to rate Hendrick Lexus Northlake a 5-Star dealership! We look forward to sharing your positive feedback with Eric and our team!

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