Hendrick Lexus Northlake

Chase ward is a sweaty pie ! He’s friendly efficient and makes sure I am taken care of at Lexus dealership ! From the start to the finish I know I’m in good hands . He’s friendly efficient and makes sure I am taken care of at Lexus dealership ! From the start to the finish I know I’m in good hands . More

Best service and personal care that you can ever find. Chase Ward does a great job and is always extremely helpful A+ Chase Ward does a great job and is always extremely helpful A+ More

Customer Service was great and Chase Ward is the best. I will return on my next service. I will return on my next service. More

Always a pleasure to visit Lexus Northlake when vehicle service is needed. Our service advisor, Chase Ward, rates among the best advisors we've experienced throughout our decades of vehicle operations. W service is needed. Our service advisor, Chase Ward, rates among the best advisors we've experienced throughout our decades of vehicle operations. Welcoming, professional, thorough, and great technical knowledge, he goes the extra miles to provide for excellent customer service each time we need support. Five stars for Chase and the entire Lexus service team More

Great customer service, very appreciative of the timely service and professional care and attention given to my vehicle service and professional care and attention given to my vehicle More

Jackie Layne and Mark Dockx were great! They were helpful and professional! Our overall experience was Great! They were helpful and professional! Our overall experience was Great! More

Ed McCreary has established quite a team of excellence. I had dealings with Jackie in sales and she was so kind , helpful matching my budget needs with their stock, and took care of every concern and need. I had dealings with Jackie in sales and she was so kind , helpful matching my budget needs with their stock, and took care of every concern and need. She made this a great experience from start to finish as she sought answers to every question I had. Sean in finance and Jacob the tech man were on top of my needs and learning curve on tech stuff😄GREAT EXPERIENCE throughout my purchase and I love my new car. More

From the sales to the service department, I can’t say enough good things about them. They have been extremely accommodating, prompt and excellent in all aspects. Eddie Hart was excellent in following up enough good things about them. They have been extremely accommodating, prompt and excellent in all aspects. Eddie Hart was excellent in following up on the service end. More

Eddie Hart always takes great care of me. He is MY service tech! I'm sure the others are good, hopefully Eddie will stick around and I'll never find out. Thanks for another impressive expe He is MY service tech! I'm sure the others are good, hopefully Eddie will stick around and I'll never find out. Thanks for another impressive experience my friend. More

Took our RX350 in for a pre-trip service and Eddie Hart took very good care of us. In addition to the expected work, he identified a couple of potential problems and gave me good options to deal with them took very good care of us. In addition to the expected work, he identified a couple of potential problems and gave me good options to deal with them. He also spent a lot of time researching our warranty coverage to keep down the costs. Top of the line service. Thanks Eddie Hart! Bill Terry More