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Hendrick Lexus Northlake
Charlotte, NC
2,098 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,098 Reviews of Hendrick Lexus Northlake
February 11, 2023
We are completely satisfied with the vehicle we just purchased. Mark was great to work with and from the moment we contacted him, he located the vehicle we were looking for. He was always pleasant and purchased. Mark was great to work with and from the moment we contacted him, he located the vehicle we were looking for. He was always pleasant and always returned our calls promptly, This is our fourth Lexus and all of them have been great vehicles. More
by vickie.penley
Employees Worked With
Mark Dockx
February 07, 2023
The process was easy and comfortable. Nap, Jacob, and Sean were excellent to work with. Nap went above and beyond when he helped me with my rental. Love my new Lexus! Thank Nap, Jacob, and Sean were excellent to work with. Nap went above and beyond when he helped me with my rental. Love my new Lexus! Thank More
by eec
Employees Worked With
Nap Williams , Sean Cook, Jacob Cornell
February 06, 2023
My car was recently totaled and I was devastated. From the moment I walked in to Lexus Mark was extremely understanding and helpful. He reassured me he was there to help and that he would do his best From the moment I walked in to Lexus Mark was extremely understanding and helpful. He reassured me he was there to help and that he would do his best to try and get me back into my dream car. Extremely satisfied with his professionalism as well as the rest of the team who helped me. More
by Danielle Odessa
Employees Worked With
Sean Cook, Mark Dockx, Nayris Abreu
February 04, 2023
We have been coming to Hendrick Lexus Northlake since 2014..The service has always been exceptional and their staff go out of their way to make the experience positive. Hussain was great to work with an 2014..The service has always been exceptional and their staff go out of their way to make the experience positive. Hussain was great to work with and very patient with those of us over 60 who might be a little slower in picking up on new car technology !!! More
by srfanjoy56
Employees Worked With
Josh Dewberry, Jeff Nowacki, Hussain Amir, Jacob Cornell
February 04, 2023
Nap did a great job of keeping us informed about delivery. He was honest about the process. He is exceptionally friendly, helpful, and pleasant during the entire process. I would highly recommend delivery. He was honest about the process. He is exceptionally friendly, helpful, and pleasant during the entire process. I would highly recommend him to other buyers. More
by jinglefield
Employees Worked With
Naphtali Williams, Jeff Nowacki
February 02, 2023
The service provided by this dealership is unmatched and I’m happy to have them work on my car anytime. They are the first dealership that makes me feel like I’m being taken care of and not look at as an op I’m happy to have them work on my car anytime. They are the first dealership that makes me feel like I’m being taken care of and not look at as an opportunity to be squeezed for as much money as possible. More
by Q.P.Wash
Employees Worked With
Eric Edwards, Josh Dewberry
February 02, 2023
The dealership is great and the service department is top notch. I work with Eric Edwards and he is always professional and takes care of all my car service requirements with out any issues. Highly recomm notch. I work with Eric Edwards and he is always professional and takes care of all my car service requirements with out any issues. Highly recommended! Thanks Eric! Andre More
by Abankssr
Employees Worked With
Eric Edwards
