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Hendrick Lexus Northlake

Charlotte, NC

5.0
2,455 Reviews
Call Dealership (833) 432-1510
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10830 Northlake Auto Plaza Blvd

Charlotte, NC

28269

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2,455 Reviews of Hendrick Lexus Northlake

October 20, 2025

Naphtali is a great representative of this dealership. Helping me in my next big investment. More

by Chrisjsmith1019
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Naphtali Williams, Jack McMackin, Nathaniel Howard
Report | Print
Oct 30, 2025 -

Hendrick Lexus Northlake responded

Chris, thank you so much for taking the time to share about your sales experience at Hendrick Lexus Northlake! We are thrilled to hear that Nap provided you with the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations and welcome to our Hendrick Lexus Northlake family!

October 19, 2025

Hendrick Lexus, Northlake and Lake McKnight always provide a wonderful customer experience! They always treat me so well and I am grateful. More

by MK
Recommend Dealer
Yes
Employees Worked With
Lake McKnight
Report | Print
Oct 30, 2025 -

Hendrick Lexus Northlake responded

Thank you so much for your fantastic review of Hendrick Lexus Northlake, MK! We are thrilled to hear Lake provided you the 5-Star Lexus experience while assisting you with finding the perfect new vehicle. Congratulations and thank you for being part of our Hendrick Lexus Northlake family!

October 18, 2025

Kelly was very nice to work with! Service department was very attentive to issues that I had. More

by Jdfilz1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Monczynski, Kelley Crytzer, Sydney Kopser
Report | Print
Oct 30, 2025 -

Hendrick Lexus Northlake responded

Jdfilz1, thank you so much for your incredible 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Kelley and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Northlake family!

October 17, 2025

The staff was excellent and very efficient. Sydney was particularly helpful. The service was done quickly and efficiently. More

by rjm11746
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney Kopser
Report | Print
Oct 30, 2025 -

Hendrick Lexus Northlake responded

RJM, thank you so much for taking the time to share about your recent service visit to Hendrick Lexus Northlake. We are honored to receive your 5-Star rating and look forward to sharing your positive feedback with Sydney and our team.

October 16, 2025

Every person I dealt with at the Lexus dealership was kind and helpful. Mahad was a great salesperson, Chris explained the financial part very clearly, and David explained all the technology to me. David More

by Barbara
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Herndon, Mahad Amir, David Lindner
Report | Print
Oct 30, 2025 -

Hendrick Lexus Northlake responded

Thank you so much for your fantastic review of Hendrick Lexus Northlake, Barbara! We are thrilled to hear Mahad, Chris, David provided you the 5-Star Lexus experience while assisting you with finding the perfect new vehicle. Congratulations on your new Lexus and welcome to our Hendrick Lexus Northlake family!

October 15, 2025

The staff is very polite and helpful. Eric Edwards is very pleasant, businesslike and addressed whatever concerns I had had about my vehicle, he also communicates very well. More

by Patricia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Edwards
Report | Print
Oct 25, 2025 -

Hendrick Lexus Northlake responded

Patricia, thank you so much for taking the time to share about your recent service visit with Eric and our team at Hendrick Lexus Northlake. At Lexus, we are always looking for ways to improve our guest's experience and would love to learn how we could earn 5-Stars during your next visit. If you have a moment, please email Brooke.Ballard@HendrickAuto.com. Thank you again for your positive feedback!

October 15, 2025

I received prompt, professional & thorough service from Eric Edwards during my maintenance appointment. He is an invaluable asset to Hendrick. More

by Phenecia7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Edwards
Report | Print
Oct 30, 2025 -

Hendrick Lexus Northlake responded

Phenecia, thank you so much for your fantastic 5-Star rating of Hendrick Lexus Northlake. We truly appreciate your kind words about Eric and look forward to sharing them with our team. Thank you for being part of our Hendrick Lexus Northlake family!

October 15, 2025

Great service. Eric Edwards from the service department was extremely helpful. He explained the whole process. Easy to understand. More

by JBon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Edwards
Report | Print
Oct 30, 2025 -

Hendrick Lexus Northlake responded

J. Bon, thank you so much for your incredible review of Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and truly appreciate your kind words about Eric and our service team. We look forward to serving you again during your next visit. Thank you for your loyalty!

October 14, 2025

Service advisor, Eddie Hart is awesome! ! Would recommend 1000 times. He always goes above and beyond. Thanks. More

by millernra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Hart
Report | Print
Oct 30, 2025 -

Hendrick Lexus Northlake responded

Miller, thank you so much for your incredible review of Hendrick Lexus Northlake! We are honored to receive your 5-Star rating and truly appreciate your kind words about Eddie and our service team. We look forward to serving you again during your next visit. Thank you for your loyalty!

October 11, 2025

Whitney was amazing! The experience and service she provided was world class. She went above and beyond to find the perfect car for me. More

by cindyonvaca
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ed McCreery, Whitney Suarez
Report | Print
Oct 30, 2025 -

Hendrick Lexus Northlake responded

Thank you so much for your fantastic review of Hendrick Lexus Northlake, Cindy! We are thrilled to hear Whitney provided you the 5-Star Lexus experience while assisting you with finding your new vehicle. Congratulations and welcome to our Hendrick Lexus Northlake family!

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