Hendrick Lexus Northlake

Excellent work, everyone is always friendly, and they get you in and out quickly. Very clean you in and out quickly. Very clean More

I’ve been bringing my older Lexus to this dealership for a few years now and I would say it’s well worth it. The service is top notch and all thanks to my advisor, Brock Ward. He doesn’t miss a beat. He mak a few years now and I would say it’s well worth it. The service is top notch and all thanks to my advisor, Brock Ward. He doesn’t miss a beat. He makes sure to work with me and my schedule, sets up loaners when I need them, texts or calls with updates based on my preference and If something didn’t work how I needed it to, he makes sure to make it right immediately. I will continue to bring my car here and won’t be changing my advisor! Thanks Brock! More

The process of purchasing the car was smooth and worked with me in regards to financing my first car purchase. Provided lunch to myself and my brother who was there with me as well which was a nice touch with me in regards to financing my first car purchase. Provided lunch to myself and my brother who was there with me as well which was a nice touch More

Brock Ward exhibits excellent customer service to his customers. Always allows time for any questions or explanations for the services being performed. We never feel rushed or uninformed. Friendly, profe customers. Always allows time for any questions or explanations for the services being performed. We never feel rushed or uninformed. Friendly, professional, and efficient. More

Recently had my Lexus RC350 serviced at Hendrick Lexus Northlake. I worked with Brock Ward and received excellent personal service. He kept me informed of the progress and shared details of recommended Northlake. I worked with Brock Ward and received excellent personal service. He kept me informed of the progress and shared details of recommended services. I highly recommend them for service needs given their customer first approach. More

Brock Ward was very helpful and informative it was a pleasure working with him it was a great experience pleasure working with him it was a great experience More

Great service department with professional and competent advisors that go the extra mile for customers advisors that go the extra mile for customers More

Received excellent service on my NX 350 from Brock Ward, Service Advisor at Hendrick Lexus Northlake. Thank you Brock and best regards. Satisfied customer! TLB Service Advisor at Hendrick Lexus Northlake. Thank you Brock and best regards. Satisfied customer! TLB More

My recent visit to Northlake Lexus went very smoothly as always. Working with Brock Ward as my advisor makes me feel confident that my car and I are being taken care of well. always. Working with Brock Ward as my advisor makes me feel confident that my car and I are being taken care of well. More

Efficient, accommodating, explains everything. Brock Ward wanted to make sure we were satisfied with their service. Brock Ward wanted to make sure we were satisfied with their service. More