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Heiser Toyota

Milwaukee, WI

Overview
Employees
Reviews
Vehicles
4.7
6,859 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 6,859 reviews

March 28, 2024

Informative, courteous, professional He is pleasant to work with and shows a genuine interest in helping people More

by ND5
Recommend Dealer
Yes
Employees Worked With
Tom
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Mar 28, 2024 -

Heiser Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Heiser Toyota, we look forward to having you as one of our valued customers for many more years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 28, 2024

Great Experience and respectful staff. Recently purchased a 2024 Corolla Hybrid and Jordan C. helped me through the process. Jordan was respectful and patient with all questions I had. I b More

by rliogon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colt Grandstaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Christian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2024 -

Heiser Toyota responded

Thank you so much for your wonderful review! We are thrilled that Jordan had the opportunity to provide you with excellent service. We thank you for choosing Heiser Toyota! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

March 27, 2024

Peter always is very kind, prompt, attentive and courteous to his customers. He does excellent job to keep us all happy with the service. More

by safig98182
Recommend Dealer
Yes
Employees Worked With
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Miszewski
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Jul 05, 2024 -

Heiser Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Peter met your expectations. Thank you again for choosing Heiser Toyota. We look forward to having you as one of our valued customers for many more years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 27, 2024

Peter was polite and kept me informed of the progress for my vehicle. He treated me with respect and kindness. More

by BrmBrm
Recommend Dealer
Yes
Employees Worked With
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Miszewski
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Mar 27, 2024 -

Heiser Toyota responded

We are very happy to have provided you with such a positive experience with Peter! We sincerely value your business and look forward to your next visit. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 27, 2024

Easy to deal with the service department Tom was very courteous and wasn't condensing Great More

by BILLELLIOTT2
Recommend Dealer
Yes
Employees Worked With
Tom
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Mar 27, 2024 -

Heiser Toyota responded

Bill, Thank you for choosing Heiser Toyota. Your feedback and rating mean a lot to us. We're glad Tom was able to help, and we hope to see you again! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 27, 2024

Quick and professional Completed the job in a timely matter and it was well done More

by Bob
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Lor
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Mar 27, 2024 -

Heiser Toyota responded

Hi Bob: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 26, 2024

Great service, excellent communication and very knowledgeable, took the time to explain and go over everything! More

by nickolasnetzel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorgo Ndina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrin Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2024 -

Heiser Toyota responded

Nickolas, It's great to hear that we were able to get you exactly what you needed. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

March 26, 2024

Great customer service. Answered all questions we had Made us feel like we were important More

by K.VEGARN
Recommend Dealer
Yes
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Mar 27, 2024 -

Heiser Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 26, 2024

Good My sales person, Darrin, was great to work with. I would work with him again. More

by johnpwilke
Recommend Dealer
Yes
Employees Worked With
Chad Covert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Covert
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Jul 06, 2024 -

Heiser Toyota responded

Thanks, John, for sharing about your experience with Darrin here at Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

March 26, 2024

I bring my ford f150 there because I know the quality of work and the great service More

by 11Maegan
Recommend Dealer
Yes
Employees Worked With
Chris
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Mar 26, 2024 -

Heiser Toyota responded

Thank you for choosing Heiser Toyota. Your feedback and rating mean a lot to us. We're glad Chris was able to help, and we hope to see you again! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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