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Heiser Toyota

Milwaukee, WI

4.7
7,275 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 7,275 reviews

February 12, 2025

We just bought our second car at Heiser. Both times we had a a great, low pressure experience. The dealership is calm and everyone is friendly. We specifically came back to work with Alex More

by bf
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jorgo Ndina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Heiser Toyota responded

It's great to hear that Alex, Jorgo, and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

February 12, 2025

Lori, Shahat, and Jabob were all very knowledgeable also very friendly and they were very accommodating. All great people. More

by CARLWOELBING
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorgo Ndina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorri Aiono-Dimoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Covert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jakub Kania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Lowther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Heiser Toyota responded

Carl, Thank you! Lorri, Shahat, and Jakub appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Toyota. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

February 11, 2025

Al was very helpful throughout the car buying process and answered all of my questions thoroughly! More

by jburns612
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorgo Ndina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Heiser Toyota responded

Dear Valued Customer, We're delighted to hear that Al was able to thoroughly assist you throughout your car buying experience. Thank you for the 5-star-review. We appreciate your business and look forward to assisting you at Heiser Toyota in the future!

February 11, 2025

Michael was an excellent communicator and respectful service member. He was very thorough with explanations and break down each service plans to me. He made me feel confident and heard being a customer. More

by PANGHANG95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Heiser Toyota responded

Thank you for the kind words for Michael and our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

February 11, 2025

im satisfied with my experience at heiser toyota. everyone i spoke to was friendly and informative. More

by p21845
Recommend Dealer
Yes
Employees Worked With
Darrin Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Heiser Toyota responded

Thank you so much for choosing Heiser Toyota! Please let us know if we can be of any more assistance. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

February 11, 2025

Peter and the service staff were great. They took the time to explain to me what they had done to fix the problems with my Venza. I really appreciated that. More

by chausmary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Heiser Toyota responded

Thank you, Mary! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

February 11, 2025

Friendly, knowledgeable, helpful service counter personnel who took good care of my service need in a reasonable time. More

by keith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know name of who helpede
Feb 12, 2025 -

Heiser Toyota responded

Keith, Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

February 11, 2025

Everything was great. The only issue was with the tow to the dealer. I thought it was covered, the tow company said I had to pay up front and I did not get reimbursed for More

by RICHARD. GREENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Droukas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jakub Kania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Heiser Toyota responded

Richard, It's great to hear that Roger was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

February 11, 2025

I live a Chicago suburb and recently purchased a 2023 used Toyota Venza from Al Hussain at Heiser Toyota for my wife. I made an offer online pending a final physical inspection of the vehicle. Al and eve More

by Chuck C
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Covert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacobi Wozniak
Feb 12, 2025 -

Heiser Toyota responded

Chuck, We are very happy to hear Al and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Congratulations on your new Toyota Venza! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

February 09, 2025

Incredibly welcoming and attentive, ensuring every detail of my experience was perfect! The Rav4 that James showed us exceeded our expectations and I especially appreciated his cheerful and trustworthy perso More

by jeremjc022
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Hicks III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Covert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jakub Kania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2025 -

Heiser Toyota responded

Jeremey, Thanks for your feedback on your recent visit to Heiser Toyota. It's great to hear that James was able to assist you and that you had such a positive experience. Congratulations on your new RAV4! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

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