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Heiser Toyota

Milwaukee, WI

4.7
7,025 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 7,025 reviews

May 25, 2024

Great people. James Hicks is best salesman . The professionalism here at Heiser Toyota was great and so appreciated. Good customer service today is hard to find. More

by wbreese2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Hicks III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorgo Ndina
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Heiser Toyota responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with James! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

May 24, 2024

Fast service, great communication, will definitely be back again for more service in the future More

by Codysev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Lowther
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Heiser Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

May 24, 2024

All was handled well. As an improvement service reps could greet people when they come in. More

by ANITA.G.CONNELLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lowther
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Heiser Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

May 24, 2024

I am on my second mini van with Heiser. That is over 20 years of service. I keep coming back. More

by GLASSGI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Lowther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Piquette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Nowak
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Heiser Toyota responded

Thanks for sharing about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

May 23, 2024

Al Hussain helped me find a used vehicle within my budget in a time crunch. His support and knowledge supported me in feeling comfortable buying my first vehicle, especially when he showed me the car’s featu More

by ome1500
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Heiser Toyota responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

May 23, 2024

Everyone was nice and friendly. I just loved the service and the perks that comes along with purchasing a car More

by collinsn486
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jakub Kania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrin Henry
May 29, 2024 -

Heiser Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

May 23, 2024

Very clean and professional staffs. My waiting time is short and also the waiting area is big and clean. More

by kevinbanh2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorri Aiono-Dimoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Lowther
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Heiser Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

May 23, 2024

Professional service the guys in the desk doing a great job 👏 👍keep it up ! K More

by jawog69772
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lowther
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Heiser Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

May 23, 2024

Chris was helpful and responsive. He identified mileage dependent maintenance work and aggressively sought the best deal. More

by MRKELLER100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Heiser Toyota responded

Thank you for choosing Heiser Toyota. Your feedback and rating mean a lot to us. We're glad Chris was able to help, and we hope to see you again! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

May 22, 2024

Fast and friendly service every time we visit the dealership. I also like to look over the new vehicles on the lot. More

by ROD.GOODMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lowther
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Heiser Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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