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Heiser Toyota
Milwaukee, WI
7,019 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 7,019 reviews
July 12, 2024
Excellent buying experience and very pleased with our purchase. Darrin was wonderful to work with. He showed great patience, answered all our questions (there were lots) and made sure we were comfortable purchase. Darrin was wonderful to work with. He showed great patience, answered all our questions (there were lots) and made sure we were comfortable with the vehicles features and controls. More
by Tim Kuczynski
July 10, 2024
Great place to get a car from! They really work with you to find the car you want and need. My parents have worked with Al for years, so when it was time for me to get a vehicle, A They really work with you to find the car you want and need. My parents have worked with Al for years, so when it was time for me to get a vehicle, Al was the obvious choice. He's thorough with his explanations and really makes sure you understand what you're getting. More
by tcotey5145
Employees Worked With
July 09, 2024
I plan on not visiting this dealership again> I wasvery disappointed in the service department. It took over 2 hours for a scheduled oil change. I had to get rid of my 4 Runner due to frame, suspension an disappointed in the service department. It took over 2 hours for a scheduled oil change. I had to get rid of my 4 Runner due to frame, suspension and brake line rust, yet everytime I asked the service department how the underside looked I was assured it was fine. More
by dbstillings
Verified CustomerEmployees Worked With
unsure
July 05, 2024
It was a great experience working with Darrin. He was willing to go the extra mile and I sincerely appreciated it. He was willing to go the extra mile and I sincerely appreciated it. More
by paulsmith
July 01, 2024
Helped me with getting my car super easy and was really helpful and very understanding. helpful and very understanding. More
by surachani
July 01, 2024
There is a noise coming from the seat belt adjuster of my car (Rav4 2024). After bringing my vehicle to the service department four times, they still haven't fixed the problem. Each time, the noise returns a car (Rav4 2024). After bringing my vehicle to the service department four times, they still haven't fixed the problem. Each time, the noise returns after one week and is still there. More
by mo.am.mishan
July 01, 2024
Friendly staff and pretty quick service. Always happy to drive across town for my car care Always happy to drive across town for my car care More
by MARHED4
Employees Worked With
June 30, 2024
It was a good experience. The inspection was done in a timely manner and the lobby was very comfortable to wait in. The inspection was done in a timely manner and the lobby was very comfortable to wait in. More
by ESCHULFER
Employees Worked With
June 28, 2024
I have been a customer of Al's and Heiser Toyota for over 20 years. Al is always so upbeat and easy to work with. He got me a great new vehicle and lowered my monthly payments. Highly recommend! 20 years. Al is always so upbeat and easy to work with. He got me a great new vehicle and lowered my monthly payments. Highly recommend! More
by Happy returned customer
June 26, 2024
The experience was great. Did an excellent job on my proactive maintenance and when a delay happened was provided with a nice loaner for overnight use. Thanks! Did an excellent job on my proactive maintenance and when a delay happened was provided with a nice loaner for overnight use. Thanks! More
by PAUL.RATZMANN97
Employees Worked With
