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Heiser Toyota
Milwaukee, WI
6,846 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 6,846 reviews
May 13, 2024
Last Wednesday the service department was short-staffed. I met Tom at the service desk. He was very personable and professional. Afterward, I went and introduced myself to Vincent, the dispatch manager as w I met Tom at the service desk. He was very personable and professional. Afterward, I went and introduced myself to Vincent, the dispatch manager as we had been communicating via phone. He was also very personable and professional. No issues with Heiser Toyota on my first service warranty visit More
by susan.butkovic
Verified Customer
May 13, 2024
Very easy to work with. Tom was very helpful and answered my questions. Work was done in timely manner. Tom was very helpful and answered my questions. Work was done in timely manner. More
by clnemeth
Employees Worked With
May 12, 2024
Fair service. Was not willing to go the extra step to figure out the problem I brought the car in for. Numerous times I asked to get an estimate for the dealer to Was not willing to go the extra step to figure out the problem I brought the car in for. Numerous times I asked to get an estimate for the dealer to buy my car but it was never done. More
by aalmhanley5
Employees Worked With
May 11, 2024
They did a Good job and it was quickly done Saved me some money too! some money too! More
by lucyford60
May 11, 2024
This was a long distance buy. Alex Holland took good care of me and the truck was ready when I airlined in. Only negative was they had screwed a license plate holder to the plasti Alex Holland took good care of me and the truck was ready when I airlined in. Only negative was they had screwed a license plate holder to the plastic front bumper. My state doesn’t require a front plate, now I have two misaligned screw holes in my front bumper. Should have asked me. Financing was arranged and took minimal time to complete. Over all good job. More
by jcraiglowe
May 10, 2024
Really great dealership really helpful especially Altaf Hussain sold me a very good car and at a great price very recommend Hussain sold me a very good car and at a great price very recommend More
by Joelsanchez62002
Employees Worked With
May 09, 2024
I was impressed the staff. All very friendly and very thorough. I was not intending to buy that day so I was the one not prepared! All very friendly and very thorough. I was not intending to buy that day so I was the one not prepared! More
by ameganck77
May 09, 2024
They are Friendly, timely, clean, accommodating, outstanding customer service! Willing to go the extra mile! outstanding customer service! Willing to go the extra mile! More
by mary53213
Employees Worked With
May 09, 2024
Everyone that I've dealt with in the service department are always very nice and very helpful. are always very nice and very helpful. More
by deblockett52
