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Heiser Toyota
Milwaukee, WI
7,019 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 7,019 reviews
August 15, 2024
I purchased my RAV4 from out of state, and Darrin Henry made sure all of my questions were answered and I knew exactly what I was getting. He walked me through the entire process, sent videos of the vehicl made sure all of my questions were answered and I knew exactly what I was getting. He walked me through the entire process, sent videos of the vehicle, and explained all of the features when I picked it up. Darrin and the team at HEISER Toyota made what could have been a very stressful experience a pleasant one. More
by H. Travis
August 15, 2024
Pete was great! I was not happy with the markup on a lug nut ($30!ea) I was not happy with the markup on a lug nut ($30!ea) More
by Joseph Jennaro
Verified CustomerEmployees Worked With
August 15, 2024
I had a great experience from start to finish. I would highly recommend this dealership to friends and family. I would highly recommend this dealership to friends and family. More
by bdrussell103
August 15, 2024
Service Advisor Graesing was very helpful, friendly, knowledgeable and accommodating. I enjoyed working with him, and look forward to doing so again. knowledgeable and accommodating. I enjoyed working with him, and look forward to doing so again. More
by RKUEHL11
August 14, 2024
Very nice dealership, clean and inviting. All the staff we dealt with were polite and professional. We would recommend to friends and relatives. All the staff we dealt with were polite and professional. We would recommend to friends and relatives. More
by sjlenz1682
August 14, 2024
I appreciate how easy it is to make an appointment and how on-time the dealership runs. There is real peace of mind making plans around an appointment. Add to that a polite staff, clear explanations of th how on-time the dealership runs. There is real peace of mind making plans around an appointment. Add to that a polite staff, clear explanations of the services provide, and a car wash! We’ll done. More
by NJSHANE5
August 14, 2024
always had good service in the past. This time service was slow and they didn't notify me when it was done and I was just in the waiting area. I had to ask. This time service was slow and they didn't notify me when it was done and I was just in the waiting area. I had to ask. More
by MARTY.JARVI
Employees Worked With
August 14, 2024
Friendly staff, work done on time, good explanation of what was done. Nice follow up call the next day. what was done. Nice follow up call the next day. More
by rolson200
Employees Worked With
August 13, 2024
It was easy to get an appointment. The customer waiting area is very nice. The only negative is that during my service appointment, someone changed the dashboard setting and I'm havin The customer waiting area is very nice. The only negative is that during my service appointment, someone changed the dashboard setting and I'm having a difficult time trying to get it back. Not sure why they had to do that. More
by sidoha1334
Employees Worked With
