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Heiser Toyota
Milwaukee, WI
7,197 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 7,197 reviews
November 07, 2024
Tom was amazingly helpful. The scheduling people made my appointment during a time they didn't really have time to do the service in, and the service team made it work! The scheduling people made my appointment during a time they didn't really have time to do the service in, and the service team made it work! More
by Mike Peck
Verified CustomerEmployees Worked With
November 07, 2024
My car was done in less time than they said it would. There is a nice waiting area. There is a nice waiting area. More
by mblasczyk1
Employees Worked With
November 05, 2024
I was informed of other services needed and of the savings Heiser was having in October. savings Heiser was having in October. More
by JSHUFF
Employees Worked With
November 05, 2024
I want to give a huge thanks to Lorri for her communication, kindness, fair and negotiable self. I think I received the best person to deal with me and the order and purchase of my sienna miniva communication, kindness, fair and negotiable self. I think I received the best person to deal with me and the order and purchase of my sienna minivan. She kept me aware of every step of the process and acknowledged my wants. Once my vehicle arrived, she came in on her off day to ensure I was able to pick up my vehicle to avoid any ding in the lot or sit in the elements. Lorri was not only engaging with the vehicle sale, however always asked and remembered my family and kids. It felt like a family transaction when we only just had met. The manager was also very engaged as was the gentleman who showed me all the features and took the time with Lorri for over an hour. Best purchase experience and will definitely be a long time client to Heiser. Thank you again so much for the professionalism and friendly atmosphere. More
by Nursekimmers78
Employees Worked With
Other Employees :
Please ask Lorri who the gentleman was who showed me my vehicle as he was also 5/5
November 05, 2024
Fast and friendly service for a routine maintenance program. Lobby has good wifi if you want to wait during your service program. Lobby has good wifi if you want to wait during your service More
by SAMUEL.KARGE
November 05, 2024
Toyota care service was done in a timely manner. Customer service was greet upon arrival and didn't have to wait inline. Thanks. Customer service was greet upon arrival and didn't have to wait inline. Thanks. More
by BEE_CHANG
Employees Worked With
November 05, 2024
Pleased with outcome, and expeditiously fixed the 2020 Highlander, as expected. Well done Heiser Toyota Highlander, as expected. Well done Heiser Toyota More
by jekisi7504
Employees Worked With
November 04, 2024
Always great people and talk to you . Making sure your car is working great for you Making sure your car is working great for you More
by homephone20
Employees Worked With
November 04, 2024
Matt was a big help in finding the solution to the locking and lights issue I was having. He was patient and thorough, I appreciate his efforts and efficiency. locking and lights issue I was having. He was patient and thorough, I appreciate his efforts and efficiency. More
by BURROWS.B
Employees Worked With
