Heiser Toyota

The people I've talked to were welcoming and understanding of my situation. A very open and happy atmosphere. I never felt uncomfortable. understanding of my situation. A very open and happy atmosphere. I never felt uncomfortable. More

Heiser was great to work with and my husband and I felt they were honest and fair through the process. Jordan was also awesome! We had a wait for our vehicle and he kept us updated consistently. We are hap they were honest and fair through the process. Jordan was also awesome! We had a wait for our vehicle and he kept us updated consistently. We are happy and will be back! More

I had a fair amount of work that needed to be done and they were very fast, friendly and affordable. I was especially impressed with the service advisor, Peter. they were very fast, friendly and affordable. I was especially impressed with the service advisor, Peter. More

Peter was helpful and pleasant to work with My car was done in a reasonable time frame done in a reasonable time frame More

My only complaint is that evidently my records were not updated. I have gotten three emails saying I am overdue for service since I had the car in for service. updated. I have gotten three emails saying I am overdue for service since I had the car in for service. More

The transaction was quick and straightforward. The Tundra even with high miles was set up very well and was amazingly clean inside and out. Thanks to all the sales staff for a great experience. The Tundra even with high miles was set up very well and was amazingly clean inside and out. Thanks to all the sales staff for a great experience. More

An actual honorable dealership and honorable salespeople who do what they say they are going to do. Breath of fresh air. Thank you Altaf Hussain for make this transaction quick, easy and enjoyable. who do what they say they are going to do. Breath of fresh air. Thank you Altaf Hussain for make this transaction quick, easy and enjoyable. More

This is the 6th vehicle I have leased from Heiser. I keep going back. Thanks I keep going back. Thanks More

It was a nice experience Able to have a hot chocolate and watch TV while waiting was nice watch TV while waiting was nice More

Scheduling was ridiculous. My appointment was at 9 am and it took 1 hr 45 min after arriving for a mechanic to even look at my car. Then I was told I needed a bunch of things, My appointment was at 9 am and it took 1 hr 45 min after arriving for a mechanic to even look at my car. Then I was told I needed a bunch of things, including a new set of tires which I already explained to Josh that I had purchased and then they were scheduled to be installed. He wanted to do a tire rotation anyway and I had to tell him no twice. I was told the brake work I needed would be about $2000, which seemed crazy so I refused this. When I received my paperwork under refused work it listed the brakes around $900 total. I had explained to Josh that my tire pressure indicator light is on and he assured me it would be fixed. But it came right back on again once I started driving. Bottom line is this - if service were provided in a timely, respectful manner and communication better, I probably would have had all the work done at Heiser and it would have saved my a lot of hassle. But instead my time and patience were wasted due to inefficiency and poor communication. More