Back

Heiser Toyota

Milwaukee, WI

4.7
7,417 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
Contact Dealership

11301 W Metro Auto Mall

Milwaukee, WI

53224

Directions

By Type

Showing 7,417 reviews

March 21, 2025

The service was prompt. The waiting area is very nice. Lori was very personable. It's always a good experience going to Heiser More

by mblasczyk1
Recommend Dealer
Yes
Employees Worked With
Lori
Mar 24, 2025 -

Heiser Toyota responded

We are happy to hear you had a good experience at Heiser Toyota! Thank you for your positive feedback and business! Let us know if there's anything else Heiser can do for you!

March 21, 2025

Lo mejor buen servicio y un buen trabajo lo recomiendo a confianza 👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽 bueno tremendo trabajo More

by djbrandy38
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Covert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jakub Kania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanmanuel Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Heiser Toyota responded

Gracias. Thank you for choosing Heiser Toyota!

March 21, 2025

They do a great job keeping my cars running properly and smoothly. I Highly recommend them. More

by lauramgerum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorgo Ndina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Covert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jakub Kania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Lowther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Gong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Heiser Toyota responded

Dear Laura, We appreciate your positive feedback. Thank you for your business at Heiser Toyota's service department!

March 21, 2025

The detail in your cars is exceptional and would come back over and over again just for the detail work,who ever is doing it deserves a raise thank you. More

by quincylucas35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Lowther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Gong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Quincy Lucas
Mar 21, 2025 -

Heiser Toyota responded

Dear Valued Customer, At Heiser, we strive to achieve excellence for every customer. Thank you for your business!

March 20, 2025

I like working with Tom Lowther. He is thoughtful and respectful of my time and service needs. More

by ND5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lowther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2025 -

Heiser Toyota responded

Dear Valued Customer, We are so glad you enjoy working with Tom Lowther. At Heiser, we value our customers and we always strive to provide a memorable experience. Thank you for your business. We look forward to working with you again in the future for any of your service or car buying needs. Joe Kuckuk Service Manager 414-586-7134 jkuckuk@heiser.com

March 20, 2025

Buying our truck was, and this is not an exaggeration, the most pleasant experience my wife and I have had buying a car, and we are in our 70's. Manny, our salesman, did an outstanding job of explaining e More

by westurm1954
Recommend Dealer
Yes
Mar 20, 2025 -

Heiser Toyota responded

Dear Valued Customer, We are so glad Manny and the Heiser Toyota team could make your car buying experience a pleasant one! Heiser strives to provide a hassle free and positive experience for our customers. Thank you for your business. We look forward to assisting you with your car buying experience in the future! Congratulations on your new vehicle and happy driving. Jessica Phillips General Manager 414-586-7155 jphillips@heiser.com

March 18, 2025

Jason Warner and the whole team at Heiser did a great job processing the lease for our new RAV4!Jason Larner More

by rjaskulski63
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Larner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jakub Kania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Heiser Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Toyota. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

March 17, 2025

James at Heiser Toyota was a very attentive salesperson and not only listened to me, but followed through thoroughly with everything he said he would in a timely manner. Jakub who handled the finance was a More

by cbaumann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Hicks III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jakub Kania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Heiser Toyota responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Heiser Toyota are glad to have you as a customer. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

March 16, 2025

This is the 5th vehicle we have bought from AL…. .we keep coming back for great friendly service…. More

by D Horne
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Heiser Toyota responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Heiser Toyota are glad to have you as a customer. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

March 16, 2025

I came into the dealership and they showed me true customer service and sold me the vehicle that I wanted no questions asked at a rate lower than I expected. I will return. More

by jconley645
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorgo Ndina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Covert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Christian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Heiser Toyota responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

...
11
...