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Heiser Ford Lincoln
Glendale, WI
1,755 Reviews
Thank you for your interest in Heiser! It's our goal to provide the information you need to make an informed car buying decision. After 100 years in business, we're committed to bringing a better automotive purchase and service experience to our customers. That's why so many make a visit to Heiser their first step in the process! They trust where to find the best value for the money. So, whether you're searching for new, certified pre-owned or used, our top-notch customer service and "Today's Your Day" attitude is available and waiting for you. That's The Heiser Difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 1,755 reviews
February 18, 2025
This last experience made up for the past experiences. They really took care of me. I put the wrong gas n my truck and they treated my vehicle like it was their own. It was a long wait, but worth it as th They really took care of me. I put the wrong gas n my truck and they treated my vehicle like it was their own. It was a long wait, but worth it as they were able to drain the flex fuel gas from my truck and it is driving better than ever. Not only that, Ellianna went even further and explained to me that I had points on my account which I knew nothing about. These points were credit to my bill and did not have to pay a dime. That was the icing on the cake. Never have I had this experience before. I made a mistake on my truck and did not have to pay to correct the mistake. I'm grateful for my last trip there. Heiser Ford on Port Washington is well with me! More
by sheriemdavis
Verified CustomerEmployees Worked With
February 16, 2025
The staff was reasonable. Unlike some people in the world they kinda understand that what’s fair is fair. I can appreciate that if nothing but the sales department is pushy an Unlike some people in the world they kinda understand that what’s fair is fair. I can appreciate that if nothing but the sales department is pushy and irritating calling/texting my phone 15 thousand times a day. Please get a life. More
by beauty_braids
Employees Worked With
Alex.
February 15, 2025
Very good experience. Drop the vehicle off and waited. Dealership ran into a problem, gave us a vehicle, which wasn’t necessary we would awaited call us when a vehicle is Drop the vehicle off and waited. Dealership ran into a problem, gave us a vehicle, which wasn’t necessary we would awaited call us when a vehicle is ready. We came back and picked it up very friendly. More
by mikemcphersonsr
Employees Worked With
Dave Lopez
February 13, 2025
I waited for over an hour and a half. I asked why the price increased. They said it was because they didn’t have an active $20 coupon. Went on your site and found a $20 coupon. Got it I asked why the price increased. They said it was because they didn’t have an active $20 coupon. Went on your site and found a $20 coupon. Got it added. Didn’t even take $20 off. took $15. didn’t Have the energy to care. Stop asking me for surveys. I’m unhappy with your pricing. More
by ANGEL.WOOD
Employees Worked With
February 13, 2025
You need to CONSTANTLY stay on top of them as they aren’t proactive about providing status updates. proactive about providing status updates. More
by MikeK
February 12, 2025
The people were easy to work with and got in contact with me to keep me informed. me to keep me informed. More
by harold.strickland
February 12, 2025
Excellent customer service and experience. Prompt to answer when you call with issues or concerns. Prompt to answer when you call with issues or concerns. More
by luvmylifegamble
Employees Worked With
Other Employees :
The person that helped me was a Black American male, I'm not sure who Ellianna is.
February 09, 2025
Great service, was very patient trying to figure out my cars warranty from another ford dealer cars warranty from another ford dealer More
by claireweverstad
Employees Worked With
February 09, 2025
My car has been in for service twice after buying it and they can’t fixit they can’t fixit More
by mervin1
Employees Worked With
February 09, 2025
Its always a pleasure to bring my vehicle to Heiser Ford Lincoln. My needs were taken care of the very same day. Lincoln. My needs were taken care of the very same day. More
by Wijunquer
Employees Worked With
Other Employees :
Joseph Vicari Jr.
