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Heiser Ford Lincoln

Glendale, WI

4.1
1,689 Reviews
Thank you for your interest in Heiser! It's our goal to provide the information you need to make an informed car buying decision. After 100 years in business, we're committed to bringing a better automotive purchase and service experience to our customers. That's why so many make a visit to Heiser their first step in the process! They trust where to find the best value for the money. So, whether you're searching for new, certified pre-owned or used, our top-notch customer service and "Today's Your Day" attitude is available and waiting for you. That's The Heiser Difference!
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1700 W Silver Spring Dr

Glendale, WI

53209

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Showing 1,689 reviews

May 24, 2024

I have always received quality customer service from Heiser Ford. They are thorough and efficient. More

by ssguz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Villa
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Heiser Ford Lincoln responded

Thank you for choosing Heiser Ford Lincoln. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

May 23, 2024

Fast service with courteous staff. Work was completed quickly snd with good quakity. No issues. More

by chriszim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Serak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lawrence Bledsoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Disch, Landon Hill, Derrick Bey
May 29, 2024 -

Heiser Ford Lincoln responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Heiser Ford Lincoln, we look forward to having you as one of our valued customers for many more years to come! Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

May 21, 2024

Salesman was very nice but poor service. Did not follow through with ordering floor mats. Fewer options on car than expected. Dealership did not return my call. No owners manual in the 2024 More

by dave
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jhyaire Tatum
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Heiser Ford Lincoln responded

We're sorry to hear about your experience, Dave, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Chad Formico General Manager 414-247-8831 Chad.formico@heiser.com

May 17, 2024

One of a kind. Always pleased with service and I look forward for next service More

by Gail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Villa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Bey
May 20, 2024 -

Heiser Ford Lincoln responded

Thanks for sharing about your experience with Heiser Ford Lincoln. We appreciate your business, Gail, and hope to see you again soon! Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

May 16, 2024

Always had great experience at Ford. Outstanding crew and Always keeps you informed on what is needed More

by DSANTORO13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Serak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marco Villa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lawrence Bledsoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Disch, Landon Hill, Derrick Bey
May 17, 2024 -

Heiser Ford Lincoln responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Heiser Ford Lincoln, we look forward to having you as one of our valued customers for many more years to come! Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

May 16, 2024

Marco was a very nice man to deal with the guys came out and fixed my car as they said they would I will be using them again thank you More

by lolasailer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Villa
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Heiser Ford Lincoln responded

We are very happy to hear that Marco provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

May 15, 2024

Very good customer service, very informative. Good listeners, care about my concern. Good work folks More

by Cc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Serak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Heiser Ford Lincoln responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Ford Lincoln. Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

May 14, 2024

They was very friendly and nice and I got the job done. Thank you again. More

by sheltonlalita73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
“Hutch” Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jhyaire Tatum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Denson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meagan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Landon Hill, Ronladell Bratchett
May 15, 2024 -

Heiser Ford Lincoln responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

May 12, 2024

It is a really nice place and as long as I have my truck I will always go there. More

by simschris540
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Vicari Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lawrence Bledsoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
JESUS VAZQUEZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bassim Farhoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Disch, Landon Hill, Derrick Bey
May 12, 2024 -

Heiser Ford Lincoln responded

Thank you for choosing Heiser Ford Lincoln. Your feedback and rating mean a lot to us. We're glad we were able to help, Chris, and we hope to see you again! Today’s your Day Michael Wemmer Service Manager 414-247-8850 michael.Wemmer@heiser.com

May 10, 2024

Very friendly. No pressure, paper work at end was fast and seemless. Even being short staffed we never felt neglected. More

by jsvicek2382
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kreyshia White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Hodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Heiser Ford Lincoln responded

Thank you for taking the time to write this review. Our customers are our top priority and your feedback is greatly appreciated! All of us at Heiser Ford Lincoln are glad to have you as a customer. Today’s your Day Chad Formico General Manager 414-247-8831 Chad.formico@heiser.com

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