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Hatfield Buick GMC

Redlands, CA

4.7
414 Reviews
Hatfield Buick GMC has been serving the Inland Empire since 1913. We are family owned and operated. We know what our customers want – a no hassle, low pressure buying experience. We offer a complete line of Buicks and GMCs to suit every need from trucks and SUVs to pre-owned vehicles. Our goal is to exceed your expectations from test drive to delivery! Hatfield Buick GMC can also take care of your service and parts needs. From oil changes to major engine repairs, our service department offers the best in automotive service. Our highly skilled, factory trained technicians deliver efficient, quality care for your vehicle.
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301 East Redlands Boulevard

Redlands, CA

92373

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Showing 414 reviews

September 05, 2024

It was an awesome experience no pressure, they worked with us I would definitely buy from them again. More

by CYNZEP
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rod Shelffo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Brandon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickey Heaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaylynn Solorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hidalgo-Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2024 -

Hatfield Buick GMC responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

September 05, 2024

Very helpful explaining service needed, helping to get a ride, and calling when car needed to stay overnight. Called in plenty of time to pick up repaired car before closing time. More

by JACKCARLSON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2024 -

Hatfield Buick GMC responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

September 04, 2024

Unfortunately my car has had to visit the service department more lately than I'd like but every experience is pleasant and service is great. More

by PTBYSARAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2024 -

Hatfield Buick GMC responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 26, 2024

Rod and the staff are amazing to work with! I have been a long-time customer, and they pride themselves in customer service. Sales , parts and service are all great to work with. If you haven't More

by EVAN
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rod Shelffo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Chakos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Hatfield Buick GMC responded

Evan, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

August 24, 2024

Adrian always does a great job taking care of our needs He keeps us informed on all issues regarding our vehicle. More

by MPHTEN_7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Hatfield Buick GMC responded

We're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

August 23, 2024

Not happy at all with this dealership. They dont return calls and lie when they do. More

by davesmitty1019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Henry Adame
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2024

Adrienne is the reason I bring my car in for service. Amazing customer service. I appreciate his level of professionalism. More

by jennifer.lee.kruse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2024 -

Hatfield Buick GMC responded

Thanks for highlighting some of our staff who helped make this such a great experience! We hope to be of service to you again in the future. Best wishes, Hatfield Buick GMC

July 22, 2024

Excellent service! We have been customers at Hatfield GMC Buick for 25 years and have always been well taken care of by their service department. More

by Denali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Hatfield Buick GMC responded

Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 20, 2024

Great dealership, sales, service. Mr. Hatfield's family continues to provide a quality local owned business More

by S-10 pick up fan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill
Jul 22, 2024 -

Hatfield Buick GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 18, 2024

Always easy to get an appointment. Service is quick and efficient. The service reps are super. More

by c.kibildis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2024 -

Hatfield Buick GMC responded

It is great to hear everything was done quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Hatfield Buick GMC

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