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Hatfield Buick GMC

Redlands, CA

4.7
390 Reviews
Hatfield Buick GMC has been serving the Inland Empire since 1913. We are family owned and operated. We know what our customers want – a no hassle, low pressure buying experience. We offer a complete line of Buicks and GMCs to suit every need from trucks and SUVs to pre-owned vehicles. Our goal is to exceed your expectations from test drive to delivery! Hatfield Buick GMC can also take care of your service and parts needs. From oil changes to major engine repairs, our service department offers the best in automotive service. Our highly skilled, factory trained technicians deliver efficient, quality care for your vehicle.
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301 East Redlands Boulevard

Redlands, CA

92373

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Showing 390 reviews

June 13, 2024

Just purchased a GMC Sierra HD from Hatfield, best experience I have ever had buying a vehicle. Great service, honest and upfront with everything. Non pushy and extremely helpful. More

by Chris18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rod Shelffo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickey Heaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hidalgo-Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Hatfield Buick GMC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Hatfield Buick GMC and we hope to see you again soon!

June 12, 2024

Hatfield is always on point when I need them. Give them a try. You’ll love it More

by NETTOMPKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Hatfield Buick GMC responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

June 09, 2024

I have been taking our Buick Verano to Hatfield Buick for ten years and have always been very satisfied with there service! More

by ROCKHAVEN4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Hatfield Buick GMC responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 07, 2024

Always wonderful. Very helpful and considerate. Service department always seems to remember me. Very professional. More

by SSMITH4079
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Hatfield Buick GMC responded

Thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!

June 05, 2024

Was very professional and did a good job in communicating and dedicate to his job. More

by BIBILOOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Hatfield Buick GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Hatfield Buick GMC and we hope to see you again.

June 05, 2024

Wonderful experience every time! Love taking my car here for regular and routine maintenance because staff is knowledgable. More

by amy.ellis.vb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Hatfield Buick GMC responded

Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 04, 2024

Nice place still waiting for recall parts on air bags to replace for safety recall More

by coachp_49
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Adrien Vasquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2024

They have always in the past treated me with respect and have cared for my needs. More

by ALEXCN
Recommend Dealer
Yes
Employees Worked With
Rod Shelffo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickey Heaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Chakos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Hatfield Buick GMC responded

Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 02, 2024

If the workers knew their jobs better, the boss did a very good job about handling the matter. More

by DEESUE12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service department
June 02, 2024

Very professional. The communication was excelente. Was kept well informed thru out the whole process. Very satisfied customer. More

by TONYRAMZ81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Hatfield Buick GMC responded

We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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