Rod Shelffo
Rod Shelffo at Hatfield Buick GMC

Rod Shelffo

General Sales Manager

Hatfield Buick GMC

301 East Redlands Boulevard
Redlands, CA 92373

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5.0
59 Reviews
5.0

59 Reviews

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59 Reviews of Rod Shelffo

October 23, 2026

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Employee Rating

First Class service from everyone I met. We will be back for our next vehicle! More

by MITCHDC63
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

October 22, 2026

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Excellent Dealer, and what a great experience! First time we can say that purchasing our vehicle was a pleasant experience. We are very happy with our truck. When we need another, we will defi More

by uslumberinc
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Kailey Hatfield

Oct 24, 2026

Hatfield Buick GMC responded

Thank you so much for the wonderful review! We are thrilled to hear that purchasing your vehicle with us was such a pleasant experience and that you love your new truck. We truly appreciate your business and kind words, and we look forward to serving you again at Hatfield Buick GMC when you're ready for your next vehicle!

October 15, 2026

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Hatfield Buick GMC is a great place to do business. The staff is fantastic and treats you as a friend and not a number like other places do. Also a special great job shout once again to Willie in Sales More

by Nicholas
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Recommend Dealer
Yes
Oct 18, 2026

Hatfield Buick GMC responded

Thank you for your business and for sharing such wonderful feedback. We pride ourselves on providing attentive, personalized service, and knowing our team made you feel valued is the highest compliment we can receive. We’ll be sure to pass along your recognition to the team. Celebrating 113 years of serving the Inland Empire is a milestone we hold with great pride, and dedicated clients like you are the foundation of our success. Thank you again for your support, and we look forward to assisting you with all of your future automotive needs!

September 24, 2026

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Rod was very helpful in helping me navigate my purchase. This is my second purchase from Hatfield Buick. I am very impressed with the facility and staff. More

by Pattyfrink
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Recommend Dealer
Yes
Sep 29, 2026

Hatfield Buick GMC responded

Thank you for taking the time to share your experience! Repeat business is the highest compliment we can receive, and we are honored that you chose Hatfield Buick GMC again. We'll be sure to pass along your praise to Rod and the rest of our team. Congratulations on your new vehicle!

September 13, 2026

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Friendly, convenient service. Thank you Hatfield Buick GMC for an easy experience when buying a new car.. More

by KYRA2
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Purchase Time
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Recommend Dealer
Yes
Sep 29, 2026

Hatfield Buick GMC responded

Thank you so much for the kind words! We’re delighted to hear that buying your new car was such an easy, convenient, and friendly experience. Congratulations on your new vehicle, and welcome to the Hatfield Buick GMC family!

August 15, 2026

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The folks at Hatfield have always treated us well. They make us feel like family! More

by MARKE1200
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Recommend Dealer
Yes
Sep 04, 2026

Hatfield Buick GMC responded

Thank you so much for the kind words! Treating our customers like family is what Hatfield is all about, and we’re so glad to hear that you always feel welcome and cared for when you visit. We truly appreciate your continued support and look forward to seeing you again next time!

July 03, 2026

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Great local family owned dealership, up front pricing with no issues during the sales transaction. More

by brannenredlands
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Recommend Dealer
Yes
Aug 07, 2026

Hatfield Buick GMC responded

Thank you so much for the great review! As a local, family-owned dealership, providing transparent pricing and a seamless, hassle-free buying process is what we strive for every day. We truly appreciate your support and hope you enjoy your new vehicle!

June 01, 2026

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Service Department is spotty. Communication is not a strong point. Vehicle waits are sometimes lengthy. Past what is promised. It’s close otherwise I’d try elsewhere More

by ENGCOCAP
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Jul 01, 2026

Hatfield Buick GMC responded

Thank you for sharing your feedback with us. We sincerely apologize for the frustration you’ve experienced with our communication and vehicle wait times falling past what was promised. As a family-owned dealership here in Redlands, we take our commitment to transparent and efficient care seriously, and it is clear we missed the mark during your visits. We want to ensure your next experience is seamless and reliable. Since we don't have your specific vehicle details on file from this review, could you please contact our service manager Henry Adame directly at (909) 748-5385? We would appreciate the chance to address your concerns and earn back your complete trust.

March 21, 2026

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Purchasing my vehicle from Hatfield was such an easy process. I felt like they really valued my business and wanted to give me the best deal possible. I would recommend to anyone looking to purchase a n More

by RDKEO
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Recommend Dealer
Yes
Apr 11, 2026

Hatfield Buick GMC responded

Congratulations on your new vehicle! Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

January 05, 2026

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Incredible customer service. Outstanding communication. Honest and personable. That is everything you can hope for when buying a car. I will be back. More

by dnobl001
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 07, 2026

Hatfield Buick GMC responded

Hi, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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