Alex Terriquez

Hatfield Buick GMC responded

Thank you for taking the time to leave us a great review! We are so glad you always receive courteous service and enjoy relaxing in our clean, cool facility. We appreciate your business and look forward to seeing you again next time!

Hatfield Buick GMC responded

Thank you for taking the time to leave us your feedback. We are glad to hear our service team provided you with awesome support, but we completely understand your frustration regarding the recurring issues and the engine replacement on a new vehicle. While we are glad we could complete the necessary repairs and get your Terrain back to running as it should, we know how inconvenient these visits were for you. We truly appreciate your patience with our service department throughout the process, and we are here to support you to make sure your vehicle remains reliable moving forward.

Hatfield Buick GMC responded

Thank you for the fantastic review! We are honored to be your trusted service center for your Cadillacs over the years. Knowing that you rely on us instead of making the long drive to a dealership means the world to our team. We truly appreciate your loyalty and look forward to taking care of your vehicles for many more years to come!

Hatfield Buick GMC responded

Thank you so much for the wonderful feedback! Being a part of the Redlands community for over a century is something we take immense pride in, and treating our customers like neighbors is at the heart of everything we do. We are honored to represent GM in our hometown and look forward to serving you and our community for many more years to come!

Hatfield Buick GMC responded

Thank you for the awesome review! We love hearing that Alex and Adrian took great care of you and got your Silverado taken care of quickly with zero hassle. We truly appreciate your continued business and look forward to seeing you at your next service visit!

Hatfield Buick GMC responded

Thank you for the awesome review! We are so glad to hear that you always receive friendly and great service when you visit us. We will be sure to pass your special shout-out along to Adrien—he’ll be thrilled to know his hard work is appreciated! We truly value your continued business and look forward to taking care of you next time!

Hatfield Buick GMC responded

Thank you so much for the great review! We are so glad to hear that our staff made you feel welcome and eager to help, and that your shuttle ride home was just as pleasant. Providing friendly, seamless service from start to finish is always our goal. We truly appreciate your business and look forward to taking care of you during your next visit!

Hatfield Buick GMC responded

Thank you so much for the fantastic review! We are so glad to hear that our entire service team makes you feel welcome, and we will be sure to pass your kind words along to Alex. He’s truly a valued member of our team, and he'll be thrilled to know how much you appreciate his customer service. We truly value your continued business and look forward to working with you on your next visit!

Hatfield Buick GMC responded

Thank you so much for the fantastic review! We are thrilled to hear that you consider our team the best and that you appreciated our customer service and attention to your vehicle's needs. Providing top-notch service every time is always our goal. We truly appreciate your business and look forward to taking care of you during your next visit!

Hatfield Buick GMC responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!