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Hatfield Buick GMC

Redlands, CA

4.7
390 Reviews
Hatfield Buick GMC has been serving the Inland Empire since 1913. We are family owned and operated. We know what our customers want – a no hassle, low pressure buying experience. We offer a complete line of Buicks and GMCs to suit every need from trucks and SUVs to pre-owned vehicles. Our goal is to exceed your expectations from test drive to delivery! Hatfield Buick GMC can also take care of your service and parts needs. From oil changes to major engine repairs, our service department offers the best in automotive service. Our highly skilled, factory trained technicians deliver efficient, quality care for your vehicle.
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301 East Redlands Boulevard

Redlands, CA

92373

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Showing 390 reviews

August 24, 2024

Adrian always does a great job taking care of our needs He keeps us informed on all issues regarding our vehicle. More

by MPHTEN_7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Hatfield Buick GMC responded

We're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

August 23, 2024

Not happy at all with this dealership. They dont return calls and lie when they do. More

by davesmitty1019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Henry Adame
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2024

Adrienne is the reason I bring my car in for service. Amazing customer service. I appreciate his level of professionalism. More

by jennifer.lee.kruse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2024 -

Hatfield Buick GMC responded

Thanks for highlighting some of our staff who helped make this such a great experience! We hope to be of service to you again in the future. Best wishes, Hatfield Buick GMC

July 22, 2024

Excellent service! We have been customers at Hatfield GMC Buick for 25 years and have always been well taken care of by their service department. More

by Denali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Hatfield Buick GMC responded

Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 20, 2024

Great dealership, sales, service. Mr. Hatfield's family continues to provide a quality local owned business More

by S-10 pick up fan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill
Jul 22, 2024 -

Hatfield Buick GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 18, 2024

Always easy to get an appointment. Service is quick and efficient. The service reps are super. More

by c.kibildis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2024 -

Hatfield Buick GMC responded

It is great to hear everything was done quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Hatfield Buick GMC

July 13, 2024

Great car, love it and even better service. We'll maybe LOVE my car more. Thank you so much. More

by rick@tdeinc.com
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kaylynn Solorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2024 -

Hatfield Buick GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

July 12, 2024

Great experience with Mickey and Hatfield GMC. Highly recommend and completely satisfied with our purchase from start to finish. More

by AR
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mickey Heaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2024 -

Hatfield Buick GMC responded

Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!

July 11, 2024

Delivered what they promised. Professional and courteous. Knowledgeable and answered all my questions. Would refer to anyone. More

by Jborencomm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2024 -

Hatfield Buick GMC responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

July 07, 2024

I came in to have my rear taillight fixed. The cost of the test was significant in relation to the cost of buying a new one. The salesperson did not explain if the test cost would be applied More

by Emily Pearl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adrien Vasquez
3.0
This rating includes all reviews, with more weight given to recent reviews.
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