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Hatfield Buick GMC

Redlands, CA

4.7
390 Reviews
Hatfield Buick GMC has been serving the Inland Empire since 1913. We are family owned and operated. We know what our customers want – a no hassle, low pressure buying experience. We offer a complete line of Buicks and GMCs to suit every need from trucks and SUVs to pre-owned vehicles. Our goal is to exceed your expectations from test drive to delivery! Hatfield Buick GMC can also take care of your service and parts needs. From oil changes to major engine repairs, our service department offers the best in automotive service. Our highly skilled, factory trained technicians deliver efficient, quality care for your vehicle.
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301 East Redlands Boulevard

Redlands, CA

92373

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Showing 390 reviews

September 15, 2024

Was greeted at the front desk very friendly service staff within a couple of minutes was going over details of why I was there, which was just for oil change, and the service did not take long. More

by BOOMBOOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2024

Local Business with local people. Near home and where I purchased my truck. All service completed well. More

by rossmcginnis1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickey Heaton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Adame
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Hatfield Buick GMC responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

September 11, 2024

Fantastic dealership ; staff ; all aspects of car buying seem less ; beautiful selection ; greatly pleased would refer friends More

by loveyosemite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Chakos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Hatfield Buick GMC responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

September 08, 2024

Their service department is not the greatest in communication or customer care. But they made up for it in the end. More

by d.cerda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Hatfield Buick GMC responded

Thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at (909) 793-3238 so we may identify ways to improve your experience.

September 07, 2024

Great customer service, hassle free and quick to with their feedback. Definitely will be back to Hatfield for all my servicing needs. More

by billyladd87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Hatfield Buick GMC responded

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

September 07, 2024

Always great customer service! I return again and again. I greatly appreciate their consistent attentiveness. . More

by carolebeswick1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Hatfield Buick GMC responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

September 05, 2024

It was an awesome experience no pressure, they worked with us I would definitely buy from them again. More

by CYNZEP
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rod Shelffo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Brandon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickey Heaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaylynn Solorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hidalgo-Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2024 -

Hatfield Buick GMC responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

September 05, 2024

Very helpful explaining service needed, helping to get a ride, and calling when car needed to stay overnight. Called in plenty of time to pick up repaired car before closing time. More

by JACKCARLSON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2024 -

Hatfield Buick GMC responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

September 04, 2024

Unfortunately my car has had to visit the service department more lately than I'd like but every experience is pleasant and service is great. More

by PTBYSARAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2024 -

Hatfield Buick GMC responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 26, 2024

Rod and the staff are amazing to work with! I have been a long-time customer, and they pride themselves in customer service. Sales , parts and service are all great to work with. If you haven't More

by EVAN
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rod Shelffo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Chakos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Hatfield Buick GMC responded

Evan, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

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