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Hatfield Buick GMC

Redlands, CA

4.7
416 Reviews
Hatfield Buick GMC has been serving the Inland Empire since 1913. We are family owned and operated. We know what our customers want – a no hassle, low pressure buying experience. We offer a complete line of Buicks and GMCs to suit every need from trucks and SUVs to pre-owned vehicles. Our goal is to exceed your expectations from test drive to delivery! Hatfield Buick GMC can also take care of your service and parts needs. From oil changes to major engine repairs, our service department offers the best in automotive service. Our highly skilled, factory trained technicians deliver efficient, quality care for your vehicle.
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301 East Redlands Boulevard

Redlands, CA

92373

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Showing 416 reviews

July 04, 2023

I believe that Hatfield Buick service department is the best GM dealer in the Inland Empire. More

by DAVIDJCASTALDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

Hatfield Buick GMC responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

July 04, 2023

Adrien was very helpful and courteous! This was the 1st service call on my Buick Envision since purchase and I will gladly bring my car in for all service needs. Thank you for great se More

by NANCYBOB216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

Hatfield Buick GMC responded

We're happy you found our staff to be so supportive during your experience here at Hatfield Buick GMC. We are always more than happy to assist you if anything else comes up. Take care!

July 02, 2023

We had a great experience at Hatfield. Mickey was kind and very non-pushy. He answered all our questions and explained everything. The process was painless and smooth More

by pd3804
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mickey Heaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Hatfield Buick GMC responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 02, 2023

Great experience at Hatfield dealership. Our sales rep, Willie Brandon, was patient with us as I tried to determine keeping my current Encore or leasing a new Encore GX. After test driving More

by LINDYBEAR4791
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willie Brandon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I can't remember her name! :(
Jul 06, 2023 -

Hatfield Buick GMC responded

We're happy you found our staff to be so supportive during your experience here at Hatfield Buick GMC. Thanks for the recommendation, and have an amazing day!

July 02, 2023

Adrian in the service department was outstanding. He took the time to answer all questions I had. I am very happy with the purchase of my vehicle and the service and attention I received at Hatfield More

by MIKMUNOZ1111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Hatfield Buick GMC responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 02, 2023

Our family has been trading at Hatfield for over 50 years with confidence in their integrity. Adrian runs the service department in the same manner! More

by JRKYR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Hatfield Buick GMC responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 02, 2023

This dealership has great service, great customer support, and I would not go any where else to purchase a GM car. More

by LARMAR1997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Hatfield Buick GMC responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 02, 2023

Great personal service, both in selecting a new automobile and in service. Buicks have the best air conditioning systems, which would have captured me for sure, but having access to such a great te More

by CHAR_BURGESS
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rod Shelffo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Hatfield Buick GMC responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 01, 2023

very nice, professional, helpful in answering questions when asked. Adrien is my go to person More

by rdfranklin47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Hatfield Buick GMC responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 01, 2023

Adrian always goes out of his way to provide the best service. He’s the reason I bring my car in to get serviced. More

by STACIE1129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Hatfield Buick GMC responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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