Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Hatfield Buick GMC
Redlands, CA
415 Reviews
Hatfield Buick GMC has been serving the Inland Empire since 1913. We are family owned and operated. We know what our customers want – a no hassle, low pressure buying experience. We offer a complete line of Buicks and GMCs to suit every need from trucks and SUVs to pre-owned vehicles. Our goal is to exceed your expectations from test drive to delivery!
Hatfield Buick GMC can also take care of your service and parts needs. From oil changes to major engine repairs, our service department offers the best in automotive service. Our highly skilled, factory trained technicians deliver efficient, quality care for your vehicle.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 415 reviews
August 31, 2023
Service was great and very thorough all of the work was completed on time when promised! completed on time when promised! More
by strongshadow50
Verified CustomerEmployees Worked With
August 31, 2023
Mickey Heaton and Hatfield Buick GMC make it easy to find the vehicle you want at the price you want and they get you out the door and on the road. the vehicle you want at the price you want and they get you out the door and on the road. More
by TEDMENDOZER
August 30, 2023
I recently purchased a GMC truck from Hatfield Buick, and I couldn't be more pleased. The team especially Kailey and Rod were knowledgeable and friendly, making the whole process straightforward. The truck i I couldn't be more pleased. The team especially Kailey and Rod were knowledgeable and friendly, making the whole process straightforward. The truck is amazing, with some impressive features. A big thanks to Hatfield Buick for delivering a seamless buying experience. Highly recommend for anyone considering a new vehicle! More
by TMINER
August 30, 2023
This is the third vehicle we have purchased from Hatfield. Always great service. Mickey goes out of his way to make sure you are satisfied and answers your questions regarding the new features of Hatfield. Always great service. Mickey goes out of his way to make sure you are satisfied and answers your questions regarding the new features of the vehicle. No matter how many times you stop by and ask him another question, he is always happy and willing to help. More
by DEANNPATTI
Employees Worked With
August 30, 2023
not very happy being charged 199. each to inspect two different issues. they repaired one and not the other one. I was charged a total of 502.00 to repair the door lock on the drivers each to inspect two different issues. they repaired one and not the other one. I was charged a total of 502.00 to repair the door lock on the drivers od the 2003 Yukon XL this week. Not going to come back. More
by jb9721
Employees Worked With
August 30, 2023
Great customer service, efficient, Service front desk is always helpful, sales lady was super patient with even I was just looking around in the show room always helpful, sales lady was super patient with even I was just looking around in the show room More
by infantryman3792
August 28, 2023
Didn’t have to wait for appointment and was out of there in on time. Good job. in on time. Good job. More
by RMARTIN1126
Employees Worked With
August 28, 2023
Staffs are professionals and helpful. Waiting area and restrooms are clean. Wish there's a carwash after the service tho... Waiting area and restrooms are clean. Wish there's a carwash after the service tho... More
by sarah.cuizon1973
Employees Worked With
August 28, 2023
Purchasing our new car from Hatfield Buick was a very pleasant experience. The staff is pleasant, helpful, knowledgeable and professional. The entire process was easy and enjoyable. pleasant experience. The staff is pleasant, helpful, knowledgeable and professional. The entire process was easy and enjoyable. More
by llthome
Employees Worked With
August 28, 2023
Mickey did a great job explaining the features of the car in the price. We feel we get a no pressure sale from Hatfield. That is why we buy all our cats here. in the price. We feel we get a no pressure sale from Hatfield. That is why we buy all our cats here. More
by scotth1902
Employees Worked With
