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Hatfield Buick GMC

Redlands, CA

Overview
Employees
Reviews
Vehicles
4.7
415 Reviews
Hatfield Buick GMC has been serving the Inland Empire since 1913. We are family owned and operated. We know what our customers want – a no hassle, low pressure buying experience. We offer a complete line of Buicks and GMCs to suit every need from trucks and SUVs to pre-owned vehicles. Our goal is to exceed your expectations from test drive to delivery! Hatfield Buick GMC can also take care of your service and parts needs. From oil changes to major engine repairs, our service department offers the best in automotive service. Our highly skilled, factory trained technicians deliver efficient, quality care for your vehicle.
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301 East Redlands Boulevard

Redlands, CA

92373

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Showing 415 reviews

January 29, 2024

Excellent customer service and excellent mechanics. I can always rest assure that my car will stay fixed when I go to Redlands Hatfield Buick, GMC. More

by Swimfast2062
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Chakos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 01, 2024 -

Hatfield Buick GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

January 27, 2024

Friendly and fast! Thank you for the professional service and hard work. Nice to see a business that cares More

by mark92375
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Brandon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2024 -

Hatfield Buick GMC responded

Mark, it is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

January 26, 2024

Awesome and efficient service! I was appraised regularly on the status of my vehicle - no surprises! More

by jwoolery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 29, 2024 -

Hatfield Buick GMC responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 26, 2024

Everything was ok with service call and two updates. After I got home 50 miles away I recieved a call that one of the updates didn't go thru GM System and could I come back. I feel the update should ha More

by sjloonz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 29, 2024 -

Hatfield Buick GMC responded

We appreciate you taking the time to leave us this feedback. We would like to find out how we can better assist you in the future. If you are willing, please contact us at (909) 793-3238.

January 25, 2024

Always friendly staff. My vehicle was serviced quickly while I waited. Waiting room is always nice. More

by CONCAPT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 29, 2024 -

Hatfield Buick GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

January 24, 2024

The service center is clean, convenient, and the people are exceptional. Their knowledge and patience for the customer is outstanding. More

by praisemd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Chakos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2024 -

Hatfield Buick GMC responded

We're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 22, 2024

The service & staff were fantastic! I got a great car at a great price & no pressure to buy. More

by cuddietie19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rod Shelffo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hidalgo-Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 25, 2024 -

Hatfield Buick GMC responded

We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 21, 2024

Kevin was very helpful friendly and had great customer service. He made the process easy without added pressure. More

by RVALENCIA6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Hidalgo-Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2024 -

Hatfield Buick GMC responded

Thank you for your kind review; we are happy to pass along your comments to Kevin here at Hatfield Buick GMC! We sincerely value your business and look forward to your next visit!

January 17, 2024

With out a doubt you have a world class Dealership Everyone so helpful and really nice. Sergei was so good and nice. We love our Buick Encore so much. It is so nice to drive. My wife and I thank yo More

by MARKDBENJAMIN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rod Shelffo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaylynn Solorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2024 -

Hatfield Buick GMC responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Hatfield Buick GMC! If you have any further questions, please give us a call. We're always happy to help!

January 13, 2024

Should not have charged me Ca registration, I live in Az. Not cool at all More

by Cupfan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mickey Heaton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 21, 2024 -

Hatfield Buick GMC responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (909) 793-3238 to discuss your concerns, as your satisfaction is of utmost importance to us.

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