Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Hatfield Buick GMC
Redlands, CA
390 Reviews
Hatfield Buick GMC has been serving the Inland Empire since 1913. We are family owned and operated. We know what our customers want – a no hassle, low pressure buying experience. We offer a complete line of Buicks and GMCs to suit every need from trucks and SUVs to pre-owned vehicles. Our goal is to exceed your expectations from test drive to delivery!
Hatfield Buick GMC can also take care of your service and parts needs. From oil changes to major engine repairs, our service department offers the best in automotive service. Our highly skilled, factory trained technicians deliver efficient, quality care for your vehicle.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 390 reviews
November 06, 2024
The sale of my vehicle was great. My first service of the vehicle was very poor. My appointment was schedule during a time when the shift was over. I selected the notification that I My first service of the vehicle was very poor. My appointment was schedule during a time when the shift was over. I selected the notification that I was going to wait for my vehicle (due to where I live) while in service. No offer of a loaner vehicle. I had to get an Uber from the dealership to ONT airport and leave my vehicle over the weekend. Finally, upon getting my vehicle from service (three days later), no carwash was given and when I asked, I was told not enough staff available after having the vehicle for over three days. Very disappointed overall, especially when my vehicle is a lease, and I live in Yorba Linda which is not close. unfortunately, im not sure the name of the serviceman I was dealing with. Wasn't pleasant communications. More
by KEDRICKREDEEMER
Verified CustomerEmployees Worked With
November 06, 2024
Honest and hardworking dealership. The owner has an eye for talent. Everyone there from the owner to service, parts front office and the mechanics these people efforts are valued. The owner has an eye for talent. Everyone there from the owner to service, parts front office and the mechanics these people efforts are valued. More
by Swimfast2062
Employees Worked With
Other Employees :
Bill Hatfield
November 05, 2024
Hatfield is my go to dealer for service on my buick. I recommend this business to anyone that is in the market for a vehicle that will include a 101% follow up team! I recommend this business to anyone that is in the market for a vehicle that will include a 101% follow up team! More
by pyrosteve.1
Employees Worked With
November 04, 2024
No pleased with my vehicle, not what I ordered, need to make 15 word minimum. make 15 word minimum. More
by elizabass10
November 01, 2024
Everyone at Hatfield is caring, knowledgeable and straightforward ... I appreciate that! I will buy there again in the future! straightforward ... I appreciate that! I will buy there again in the future! More
by SUE.ROBINSON747
October 31, 2024
Everyone is very helpful and do great work Adrian is so knowledgably and helful and caring.. knowledgably and helful and caring.. More
by REVCMM
Employees Worked With
October 30, 2024
Took my truck in twice for the same issue with a different repair each time. Spent $900 for repairs and the check engine light came back on. Issue was never resolved. different repair each time. Spent $900 for repairs and the check engine light came back on. Issue was never resolved. More
by price16cougars
Employees Worked With
October 30, 2024
Willie was great. Very helpful throughout the whole financial process. I would recommend asking for him if you are interested in getting a new Buick. Very helpful throughout the whole financial process. I would recommend asking for him if you are interested in getting a new Buick. More
by jdemor
Employees Worked With
October 29, 2024
Micky was honest, straight forward and very professional. Had me in my new truck in 45 minutes after doing most of the transaction over the phone. Had me in my new truck in 45 minutes after doing most of the transaction over the phone. More
by Groper11
Employees Worked With
October 28, 2024
Mikey was very helpful, he was knowledgeable and ready to answer all my inquiries. I know that he will assist us again if needed be. to answer all my inquiries. I know that he will assist us again if needed be. More
by josephinerubio18
Employees Worked With
