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Hatfield Buick GMC
Redlands, CA
393 Reviews
Hatfield Buick GMC has been serving the Inland Empire since 1913. We are family owned and operated. We know what our customers want – a no hassle, low pressure buying experience. We offer a complete line of Buicks and GMCs to suit every need from trucks and SUVs to pre-owned vehicles. Our goal is to exceed your expectations from test drive to delivery!
Hatfield Buick GMC can also take care of your service and parts needs. From oil changes to major engine repairs, our service department offers the best in automotive service. Our highly skilled, factory trained technicians deliver efficient, quality care for your vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 393 reviews
January 13, 2024
Great service at Hatfield. Always putting the customer first and I appreciate that through all our challenges Always putting the customer first and I appreciate that through all our challenges More
by vmarshallins
Verified CustomerEmployees Worked With
January 10, 2024
Good service. Very professional service team. All my questions answered clearly and to the point. I am very happy we have a good dealer to take our GM autos to. Very professional service team. All my questions answered clearly and to the point. I am very happy we have a good dealer to take our GM autos to. More
by theochesed
Employees Worked With
January 08, 2024
Always great service with Hatfield. Unfortunately I’m still having transmission issues and have to get my car towed in tomorrow Unfortunately I’m still having transmission issues and have to get my car towed in tomorrow More
by vmarshallins
Employees Worked With
January 07, 2024
Friendly, courteous and professional. Efficient. I was quoted an approximate time my car would be ready and it was finished in the timeline they told me it would be. Efficient. I was quoted an approximate time my car would be ready and it was finished in the timeline they told me it would be. More
by CODDRES
Employees Worked With
January 07, 2024
Great customer service and answered all my questions. Appreciate it. Got auto back in a timely matter. Appreciate it. Got auto back in a timely matter. More
by Tita49erlove
January 05, 2024
Very profession and helpful staff . Service done efficiently and on time as promised by Adrian . Service done efficiently and on time as promised by Adrian . More
by planrbill
Employees Worked With
January 05, 2024
They were nice and kind very professional my Wife and I were very pleased with the service were very pleased with the service More
by desmond.smothers
Employees Worked With
January 04, 2024
Mickey and the team was great. Always a great experience at Hatfield. Will definitely be going back to them for future purchases. Always a great experience at Hatfield. Will definitely be going back to them for future purchases. More
by N.DOWNEY
Employees Worked With
January 04, 2024
Frustration free! !! I found the vehicle I wanted online, arrange to buy it virtually, and closed the deal quickly. I showed up, did a test drive, and was done with t !! I found the vehicle I wanted online, arrange to buy it virtually, and closed the deal quickly. I showed up, did a test drive, and was done with the paperwork in about 30 minutes. The best dealer car buying experience I've ever had! No back and forth, waiting, or frustration. More
by John S.
Employees Worked With
January 03, 2024
The dealership is overpriced and the employee that helped me was visible and verbally unhappy that they couldn't charge me more to install the TPMS. Even even called the supervisor to tell them that the webs me was visible and verbally unhappy that they couldn't charge me more to install the TPMS. Even even called the supervisor to tell them that the website had "given me the wrong price" after I showed my receipt detailing that I paid for the installation, then explained that they'll do it this one time only. I've had good experiences at this location in the past when I first moved to Redlands over 10 years ago but each time I've been there recently, it has progressively gotten worse. I try to keep a positive mindset but this last visit was the over the top. More
by Khalil
Employees Worked With
