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Hatfield Buick GMC

Redlands, CA

4.7
393 Reviews
Hatfield Buick GMC has been serving the Inland Empire since 1913. We are family owned and operated. We know what our customers want – a no hassle, low pressure buying experience. We offer a complete line of Buicks and GMCs to suit every need from trucks and SUVs to pre-owned vehicles. Our goal is to exceed your expectations from test drive to delivery! Hatfield Buick GMC can also take care of your service and parts needs. From oil changes to major engine repairs, our service department offers the best in automotive service. Our highly skilled, factory trained technicians deliver efficient, quality care for your vehicle.
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301 East Redlands Boulevard

Redlands, CA

92373

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Showing 393 reviews

February 07, 2024

Hatfield has great employees who make sure your work is done right! They make sure your taken care of. More

by jeanineheaton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mickey Heaton
Feb 16, 2024 -

Hatfield Buick GMC responded

We're happy you found our staff to be so supportive during your experience here at Hatfield Buick GMC. We look forward to your next visit! Take care!

February 06, 2024

Excellent service! This is my third lease with Hatfield and Mickey Heaton. Always a good experience. More

by IDAWENZEL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mickey Heaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Hatfield Buick GMC responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Hatfield Buick GMC! We sincerely value your business and look forward to your next visit!

February 04, 2024

This is a dealership that cares for their customers. Their service department is tops with personal attention. More

by carolebeswick1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Hatfield Buick GMC responded

We are very happy to have provided you with such a positive experience! We hope you have a great day!

February 04, 2024

Great service and great customer service I have complete confidence in your service department awesome service More

by Frl92335
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Hatfield Buick GMC responded

We are very happy to have provided you with such a positive experience! We hope you have a great day!

February 03, 2024

Adrian was great. Got me in and out quickly. He educated me on scheduled service More

by thomas.stathes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Hatfield Buick GMC responded

Thomas, it is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 01, 2024

I brought my car to Hatfield for service this week. It was my first time there. I found the staff to be friendly and professional. They serviced my car in a reasonable amount of time and gave me feed More

by rjb10000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I'm sorry. I don't recall their names.
Feb 03, 2024 -

Hatfield Buick GMC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Hatfield Buick GMC and we hope to see you again soon!

January 30, 2024

Hatfield never fails us. Always great service. Both Adrien and Alex. We either wait of have them take us to where we need to go! Happy with service always!!! More

by choocheb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Hatfield Buick GMC responded

We appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

January 29, 2024

Excellent customer service and excellent mechanics. I can always rest assure that my car will stay fixed when I go to Redlands Hatfield Buick, GMC. More

by Swimfast2062
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Chakos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2024 -

Hatfield Buick GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

January 29, 2024

Great Service. The guys always work quickly to get your vehicle in and out as quickly as possible. More

by TREX34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Hatfield Buick GMC responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 27, 2024

Friendly and fast! Thank you for the professional service and hard work. Nice to see a business that cares More

by mark92375
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Brandon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Hatfield Buick GMC responded

Mark, it is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

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