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Hatfield Buick GMC
Redlands, CA
393 Reviews
Hatfield Buick GMC has been serving the Inland Empire since 1913. We are family owned and operated. We know what our customers want – a no hassle, low pressure buying experience. We offer a complete line of Buicks and GMCs to suit every need from trucks and SUVs to pre-owned vehicles. Our goal is to exceed your expectations from test drive to delivery!
Hatfield Buick GMC can also take care of your service and parts needs. From oil changes to major engine repairs, our service department offers the best in automotive service. Our highly skilled, factory trained technicians deliver efficient, quality care for your vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 393 reviews
May 22, 2024
Scheduling an appointment for service is very easy and there is a good availability of appointments. Staff is friendly and helpful and willing to take the time necessary to explain what services are need there is a good availability of appointments. Staff is friendly and helpful and willing to take the time necessary to explain what services are needed. Also very helpful in arranging delivery and pick-up. More
by DAVID@LAWYERSHP.COM
Verified Customer
May 20, 2024
I came to Hatfield Buick GMC from another dealer because I was unhappy with customer service at the other dealership. Hatfield has not disappointed and always have the customer in mind. 5 star customer serv I was unhappy with customer service at the other dealership. Hatfield has not disappointed and always have the customer in mind. 5 star customer service and a 5 start facility! More
by drflores81
Employees Worked With
May 19, 2024
They are a comfortable dealership to work with. Delivery of the truck was disappointing as it had to be returned and repaired Delivery of the truck was disappointing as it had to be returned and repaired More
by christi.sawyer
May 18, 2024
I've used Hatfield Buick GMC dependable services for over 30 years, with two Buick and currently GMC. 30 years, with two Buick and currently GMC. More
by ingrid.vikingservices
Employees Worked With
May 12, 2024
My last service was covered by my extended warranty. I had to remind them that all. I needed but it got fixed same day. Great work. I had to remind them that all. I needed but it got fixed same day. Great work. More
by CCCOE2003
May 10, 2024
If you wouldn't mind trimming up the vertical clearance of the tree on the southeast corner of your lot, I'd ve grateful. It has nothing to do with car but I do have to duck when I skateboard to avoid get of the tree on the southeast corner of your lot, I'd ve grateful. It has nothing to do with car but I do have to duck when I skateboard to avoid getting a concussio.. thanks More
by joe9092410767
May 10, 2024
In my humble opinion, the Hatfield Buick GMC is Way better than the Mccoy dealership. better than the Mccoy dealership. More
by drakefantastic
May 10, 2024
Adien does a fantastic job. Very helpful and explains everything. I receive better service at Hatfield than I do a Dodge dealership! Very helpful and explains everything. I receive better service at Hatfield than I do a Dodge dealership! More
by LSMITH4981
Employees Worked With
May 07, 2024
Nice dealership, people are always nice and friendly. Went in to see why my car's battery wasn't keeping a charge after sitting for about 5 days. They could not give me an answer, because they didn't kno Went in to see why my car's battery wasn't keeping a charge after sitting for about 5 days. They could not give me an answer, because they didn't know and I was still charged $200 for an inspection. I don't mind paying $200 if they would have told me what the problem was. Again they did not know what the problem was so I feel I should not have paid $200. I'm back to square one now trying to find out what is wrong with my car and again not fair that I had to pay $200 for nothing. More
by GLORIASALDANA227
Employees Worked With
May 03, 2024
Always happy with the service here. Turnaround time is always exceptional, feedback is a priority from the service staff, and Adrien always goes above and beyond in helping you. Turnaround time is always exceptional, feedback is a priority from the service staff, and Adrien always goes above and beyond in helping you. More
by TRAWLS1424
Employees Worked With
