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Hatfield Buick GMC

Redlands, CA

4.7
390 Reviews
Hatfield Buick GMC has been serving the Inland Empire since 1913. We are family owned and operated. We know what our customers want – a no hassle, low pressure buying experience. We offer a complete line of Buicks and GMCs to suit every need from trucks and SUVs to pre-owned vehicles. Our goal is to exceed your expectations from test drive to delivery! Hatfield Buick GMC can also take care of your service and parts needs. From oil changes to major engine repairs, our service department offers the best in automotive service. Our highly skilled, factory trained technicians deliver efficient, quality care for your vehicle.
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301 East Redlands Boulevard

Redlands, CA

92373

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Showing 390 reviews

November 22, 2024

Last time I was at Hatfield Buick it was for an oil change on my 2018 diesel GMC truck. The previous oil change had resulted in oil spilling onto my driveway after I got home because they didn’t adequa More

by Lyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adrien Vasquez
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2024

Great everything went great today and I’m glad that they were able to fix my concerns More

by quab123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Hatfield Buick GMC responded

We are glad we could help! We look forward to your next visit! Take care!

November 16, 2024

Everyone there was great offering water or coffee. The service guys were on point giving me updates throughout. Couldn't be happier with Hatfield GMC. I'm from out of town. Which was great to se More

by MRRROGGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rod Shelffo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Brandon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickey Heaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaylynn Solorio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hidalgo-Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Hatfield Buick GMC responded

We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 15, 2024

The staff is always friendly and the mechanics have always done a great job on my truck. Thank you More

by lujanlo72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Hatfield Buick GMC responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

November 15, 2024

I have had dealings with Hatfield since the early 1960s and always found it to be extremely pleasant and quality experience. More

by PAULLIZSTONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickey Heaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Hatfield Buick GMC responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

November 13, 2024

Parts dept has always come through for everything I need. Friendly, knowledgeable staff that always takes the time to find me what I need. More

by samuel.ap88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Hatfield Buick GMC responded

We're glad to hear you found our staff was so knowledgeable and helpful! Feel free to reach out to us if you need anything. Have a wonderful day.

November 11, 2024

Hatfield is my go to dealer for service on my Buick. I recommend this business to anyone that is in the market for a vehicle that will include a GREAT service team! More

by ritadevaughn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Hatfield Buick GMC responded

Thank you so much for the positive review! Thanks again for the recommendation, and have an amazing day!

November 10, 2024

Thank you for the great service. Got my recall done thanks to Alex for helping me out. --Aris and Angel More

by Raul0423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Hatfield Buick GMC responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

November 10, 2024

Personalized service, attention to detail. Staff are friendly and professional. Everyone is knowledgeable about their field and answer questions cheerfully More

by MARTHAJBUCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Hatfield Buick GMC responded

We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

November 07, 2024

Took my Envision in for Recall - Softwsre Update. The staff was very friendly and I was out within 30 minutes. More

by redmarlen75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Hatfield Buick GMC responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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