1,357 Reviews of Handy Toyota - Service Center
Great fast clean service. They are always happy to see their customers. They are very friendly and helpful! They are always happy to see their customers. They are very friendly and helpful! More
Planned tire rotation went fine plus checking all over the car showed future maintenance maybe at next appointment. Darren was professional, polite & friendly & explained everything before & after service the car showed future maintenance maybe at next appointment. Darren was professional, polite & friendly & explained everything before & after service. All positives! Thank you!! More
The service is exceptional! The people who work there plus the people in sales are knowledgeable and also patient with my questions. Very good dealership and service and I recom The people who work there plus the people in sales are knowledgeable and also patient with my questions. Very good dealership and service and I recommend Handy Toyota to anyone! More
The maintenance department was very timely and courteous. I showed a little early time wise and it presented no problem. I showed a little early time wise and it presented no problem. More
Naim was overly professional and I really appreciated that he went above and beyond. he was prompt and worked well with the auto body shop. that he went above and beyond. he was prompt and worked well with the auto body shop. More
I was very happy that I was able to get an appointment the week I called. It went pretty quick. the week I called. It went pretty quick. More
During my initial attempt to schedule this work I was told it couldn't be done on a Saturday because the required personnel didn't work on Saturdays. It's a 100 mile round trip from my home to the dealer told it couldn't be done on a Saturday because the required personnel didn't work on Saturdays. It's a 100 mile round trip from my home to the dealership and back. I was trying to schedule the service for when I had other business in the St. Albans area to minimize travel. Few days later I was contacted by someone in the Service Dept, sorry don't recall the name, to schedule the service. I told her my story and she spoke with someone and told me they could do it on Saturday. I asked how long the service would take and I was told about one hour. An appointment time was available which worked with my other commitment I had in the area so I scheduled it. I arrived 10 minutes early and dropped my truck in the Service Dept. I asked how long it would take and was told that the service would take about an hour. I then told them I'd be in the waiting room. Long story short the truck service took an hour and fifty minutes, which made me very late for my other commitment. Here's my feedback. The staff I interfaced with were pleasant, professional and courteous, and the scheduled service was performed but I shouldn't have to track down the service personnel to find out my service wasn't going to be completed on time. If I'd have know I would have tried to work something else out rather than just be late. More
Easy, in and out service. Great service with a great price. Darren was easy to work. Great service with a great price. Darren was easy to work. More
Excellent service no complaints Handy Toyota is the best at what they do. Thank you! at what they do. Thank you! More
Refused to accept, “No, do not complete the work on my car,” for an answer. Unacceptable in my opinion. Won’t be going back. car,” for an answer. Unacceptable in my opinion. Won’t be going back. More