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Handy Toyota - Service Center

St. Albans, VT

4.5
1,353 Reviews

1,353 Reviews of Handy Toyota - Service Center

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July 27, 2024

I had a good experience with those I interacted with. People were polite and informative. More

by pennicross77@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Westen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Handy Toyota responded

We greatly appreciate you leaving us a review! Thank you so much for doing so!

July 26, 2024

I brought my van in to get tire rotated, oil change and state inspection They rotated the tires, but then told me that I couldn’t get my vehicle inspected because my tires did not pass so I had them put o More

by bessette.melinda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alan Brown
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2024

Service was punctual, staff was pleasant and explanation of what was done and/or needed to be done was clearly explained. Great service! More

by Mater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of name
Jul 26, 2024 -

Handy Toyota responded

Thank you for the review! Great to hear that you had a good experience!

July 25, 2024

I was in yesterday for a routine check. I dealt with Alan Brown. He is a very pleasant gentleman, and my car was taken care of within an hour and when it was done he gave me all the infor More

by dotmelton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Handy Toyota responded

We appreciate you taking the time to leave a review! Thank you for doing so!

July 24, 2024

I have always loved buying cars from Handy Toyota. Their service department is great and the sales people are very friendly. Todays visit was for an recall. Alan was on top of all my questions and nev More

by lwall51
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Luneau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Handy Toyota responded

Thank you for the review! We appreciate you taking the time to leave us one!

July 24, 2024

Very good prompt service. Easy to schedule. Organized and effective at communicating the status. Alan is very pleasant to deal with.. More

by tfaurevt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Handy Toyota responded

We appreciate your review! Thank you for taking the time to leave us one!

July 24, 2024

Treat me quickly know what they were doing no problem with the counter person Pleasant get me informed More

by jay1sh1@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Callan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Handy Toyota responded

Thank you for taking the time to leave us a review!

July 24, 2024

Convenient drive up service department. The service attendant will call you when the car is finished. Awesome! More

by Ravagirl
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Westen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Handy Toyota responded

We appreciate you leaving us a review! Thank you so much for doing so!

July 24, 2024

The staff are polite, but the work ethic is lacking. 'Half done' seems to be good enough for them. I was not satisfied at all with the "service" I received. Just one example of their lack of concern f More

by saralloydt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Laflam
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Brown
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I did not get the name of the service person who stepped up to help me when Alan was too busy.
July 22, 2024

Not a great Experience at all. Service would not address the issues i had and said there was nothing more they could do. I will not be returning to this dealer. More

by stevencasscles
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Darren Callan
1.0
This rating includes all reviews, with more weight given to recent reviews.
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